Banking Career Professional

4 days ago


Syracuse, New York, United States Old Second National Bank Full time
Job Overview

The Customer Service Specialist - Banking role at Old Second National Bank offers a unique opportunity to join a dynamic team of professionals who are passionate about delivering exceptional customer experiences. As a key member of our branch network, you will be responsible for providing personalized banking services to customers while promoting the bank's products and services.

About Us

Old Second National Bank is a reputable financial institution with a rich history spanning over 150 years. Our commitment to community involvement and growth has earned us a reputation as a trusted partner for businesses and individuals throughout the Chicago area.

Salary and Benefits

We offer a competitive salary range of $17.50 - $22.50 per hour, along with opportunities for variable pay through our Retail Incentive Plan. You will also enjoy a comprehensive benefits package that includes professional development opportunities, flexible work arrangements, and a supportive work environment.

Key Responsibilities
  • Provide exceptional customer service by engaging with customers, answering their queries, and addressing their banking needs.
  • Promote the bank's products and services by profiling customers and identifying cross-selling opportunities.
  • Maintain accurate records and adhere to compliance regulations.
  • Fulfill basic teller functions, including cash handling and account maintenance.
Requirements
  • A high school diploma or equivalent, plus one year of relevant experience in banking, customer service, or sales.
  • Ability to work onsite and become licensed with NMLS registration within 60 days.
  • Demonstrated proficiency in math, computer skills, and technical aptitude towards learning bank software applications.
Becoming Part of Our Team

We are committed to fostering an environment of community and growth, where our employees can thrive and advance their careers. If you share our values and are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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