Banking Operations Coordinator

2 weeks ago


East Syracuse, New York, United States Pathfinder Bank Full time

Pathfinder Bank offers an exciting opportunity for a skilled professional to join our team as a Customer Service Specialist. As a CSS, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our branch.

**Key Highlights:

  • Opportunity to work in a fast-paced, collaborative environment
  • Chance to develop long-lasting relationships with customers and colleagues
  • Competitive salary range of $17-$21/hour

**Responsibilities:**

  1. Manage daily customer service operations, including implementing staffing schedules and vault/cash management
  2. Perform CSR duties, identify customer needs, and cross-sell products and services to meet customer needs
  3. Supervise, coach, and mentor CSR staff, assisting employees in the performance of their duties

**Requirements:**

  • High school diploma or equivalent
  • 3+ years bank experience
  • ABA Supervisor Certificate completed or equivalent along with another non-required ABA Certificate (or equivalent)

**Benefits:**

Pathfinder Bank offers a comprehensive benefits package, including competitive salary, paid time off, and opportunities for professional growth and development.



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