Beverage Operations Manager

6 days ago


Fort Lauderdale, Florida, United States Seminole Gaming Full time
Job Summary

We are seeking a highly skilled Beverage Operations Manager to join our team at Seminole Gaming. As a key member of our Food and Beverage department, you will be responsible for ensuring the highest level of service and quality in our beverage operations.

Key Responsibilities
  • Leadership and Management: Supervise and train beverage staff to ensure consistency of service and adherence to company policies and procedures.
  • Operations Management: Oversee the daily operations of our beverage outlets, including VIP Room II functions, and implement effective controls to ensure efficiency and productivity.
  • Guest Experience: Gather and track guest feedback to identify areas for improvement and implement changes to enhance the overall guest experience.
  • Staff Development: Develop and implement training programs to enhance the skills and knowledge of beverage staff.
  • Financial Management: Assist in the development and implementation of the Food and Beverage department's budgets and capital projects.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Experience: Minimum of 1 year of food or beverage management experience required, or an equivalent combination of education and experience.
  • Skills: Proficient knowledge of Microsoft Office, Excel, and Word; experience in high-volume beverage operations and casino/hotel environments preferred.
Work Environment

The department operates 24 hours a day, 7 days a week, and management expects you to be able to work any shift. You may be exposed to casino-related environmental factors, including second-hand smoke and excessive noise. Prolonged periods of standing and walking are required.



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