Administrative Care Coordinator

3 weeks ago


St Louis, Missouri, United States BCforward Full time

Key Responsibilities:
- Supports administrative care management activities, including performing outreach, answering inbound calls, and scheduling services.
- Serves as a point of contact to members, providers, and staff to resolve issues and documents member records in accordance with current state and regulatory guidelines.
- Provides support to members to connect them to other health plan and community resources to ensure they are receiving high-quality customer care/service.
- May apply working knowledge of assigned health plan(s) activities and resources.



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