Field Service Engineer, Injection Molding Specialist

2 days ago


Wilmington, Delaware, United States Krauss Maffei Corporation Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at Krauss Maffei Corporation. As a Field Service Engineer, you will be responsible for providing technical support and troubleshooting services to customers in the injection molding industry.

Key Responsibilities
  • Analyze and troubleshoot complex technical issues with injection molding equipment
  • Commission and test equipment to ensure customer satisfaction
  • Review work completed, costs, and time with manager and customer as needed
  • Create detailed service reports and conduct customer training
  • Lead and train less experienced service personnel as needed
Requirements
  • 3-5 years of related experience in a manufacturing environment or technical field
  • Competency in workflow software (MS Office, Innosoft, Concur, SAP)
  • Ability to work collaboratively with local and cross-functional technical teams
  • Effective verbal and written communication skills
  • Ability to read hydraulic and electrical schematics and navigate OEM documentation
Work Environment

This position operates primarily at KM customer sites, with some technical support provided from the home office as directed by management.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Benefits
  • Remote hybrid work schedule
  • Global visibility and training opportunities
  • Top-notch medical, dental, and vision insurance
  • Short and long-term disability coverage
  • Generous 401k match and immediate 100% employee contribution vesting


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