Manufacturing Field Service Specialist

4 days ago


Wilmington, Delaware, United States Kovalus Separation Solutions Full time
Job Summary

Kovalus Separation Solutions is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for commissioning, maintaining, and troubleshooting membrane systems at customer sites.

Key Responsibilities
  • Commission membrane systems, including MBR, UF, NF, and RO filtration
  • Perform maintenance and troubleshooting tasks on membrane systems
  • Travel to customer sites to perform system commissioning, maintenance, and troubleshooting
  • Participate in and conduct customer training sessions
  • Manage system documentation and ensure accurate data recording
  • Collaborate with Quality, Process, and Design Engineering to improve test methods and resolve identified problems
  • Conduct site inspections to ensure installation compliance with KSS drawings and specifications
  • Maintain accurate service logs and enter them in the system database
  • Answer KSS' technical services telephone line and support customers remotely
Requirements
  • Bachelor's degree in engineering or 2+ years of experience in electrical and mechanical troubleshooting
  • Manufacturing engineering experience preferred
  • Excellent customer focus and ability to reliably respond to inquiries, communicate, and interact with all client levels
  • Experience with ladder logic and HMI applications preferred
  • Experience with electrical troubleshooting preferred
  • Excellent verbal, written, MS Office, computer, technical data, and networking communication and presentation skills
  • Excellent organizational skills with ability to work independently, prioritize, multi-task, follow through, and meet deadlines
  • Familiarity with quality management systems (ISO 9001 or ISO 13485)
  • Ability and willingness to travel within the United States approximately 50% as required
Physical Requirements
  • Must be able to ascend and descend ladders, stairs, and in proximity to loud equipment
  • Must be able to lift and carry or otherwise move up to 50 pounds frequently
  • Must be able to work indoors and outdoors in varying weather conditions
  • Must be able to wear personal protective gear, including safety-toed footwear, safety vests, safety eyewear, fall harnesses, hearing protection, etc.
  • Must be able to work on feet for extended periods of time


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