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Field Engineer 4 Specialist

2 months ago

Wilmington, Delaware, United States ThreePDS Inc. Full time
Job Title: Field Engineer 4

We are seeking a highly skilled Field Engineer 4 to join our team at ThreePDS Inc.

Job Summary:

The successful candidate will work in a highly directed environment, performing repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.

Key Responsibilities:
  • Provide PLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
  • Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
  • May perform routine installs, moves, adds and changes as part of a directed team, including complex desktop and laptop break fix work, whole unit replacement, simple desktop printer fixes, and load software with a script
Requirements:
  • Dell Desktop PC including break/fix
  • Computer Install/Support
  • A+ Certification
Working Conditions:

Candidate will be taking PC hardware break fix calls at various locations. Must have reliable transportation. Must be able to pass drug and background screening. Must be able to complete required product training.