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Guest Experience Ambassador
2 months ago
We are seeking a highly skilled and enthusiastic Guest Experience Attendant to join our team at Marriott International Inc. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and enjoyable.
Key Responsibilities- Greet and Seat Guests: Welcome guests and ensure they are seated in a timely and efficient manner.
- Monitor Club Operations: Oversee the day-to-day operations of the club, ensuring that all aspects of service, safety, and guest well-being are met.
- Food and Beverage Service: Serve food and beverages to guests, taking into account their preferences and dietary requirements.
- Build Memorable Experiences: Strive to create a positive and lasting impression on every guest, exceeding their expectations and building loyalty.
- Communicate Effectively: Respond to guest inquiries, communicate with the kitchen and other departments as needed, and maintain accurate records of transactions.
- Maintain a Clean and Safe Environment: Ensure that the bar, bar unit, tables, and other tools are clean and well-maintained, adhering to health and safety standards.
- Anticipate and Meet Guest Needs: Anticipate guest needs and preferences, communicating with the team to ensure seamless service delivery.
- Complete Opening and Closing Duties: Participate in opening and closing duties, including restocking supplies, securing liquor and other items, and documenting pertinent information.
- High School Diploma or Equivalent: A high school diploma or equivalent is required.
- No Related Work Experience: No prior experience in the hospitality industry is necessary, as we provide comprehensive training and development opportunities.
- Excellent Communication Skills: Strong communication and interpersonal skills are essential for success in this role.
- Ability to Work in a Fast-Paced Environment: The ability to work in a fast-paced environment, handling multiple tasks and priorities, is crucial.
Marriott International Inc is a global hospitality company that operates a portfolio of brands, including Marriott Hotels, JW Marriott, and more. We are committed to delivering exceptional guest experiences and providing opportunities for our associates to grow and develop their careers.
