Cafe Experience Ambassador

1 week ago


Cambridge, Massachusetts, United States Capital One Full time

The Role:

We're seeking a skilled Cafe Ambassador to join our team at Capital One. As a Cafe Ambassador, you'll be at the heart of our community, introducing customers to our best-in-class services and creating memorable experiences.

Key Responsibilities:

  • Bring the Cafe experience and our brand to life by creating an inclusive environment where all customers and team members feel welcome.
  • Proactively engage with customers and the community in all areas of the Cafe, helping with tech challenges, showcasing our services and products, and having deeper conversations about their financial journeys.
  • Guide customers through goal setting, meeting them where they are and advocating for better financial literacy through discovery and Capital One resources.
  • Be a team player and work with an energized team of Ambassadors, inspiring teammates as they inspire you.
  • Stay curious, adaptable, and have a desire to learn and grow through self-development.
  • Continually learn new digital and technical skills.
  • Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Cafe.
  • Volunteer within the community and be an advocate for financial literacy.

Requirements:

  • High School Diploma, GED, or Equivalent Certification.
  • At least 1 year of Retail, Sales, or Customer Service experience.
  • Associate's degree preferred.
  • 2+ years of Retail or Customer-facing experience preferred.
  • Proficient in G-Suite.
  • Strong written and oral communication skills.

About Capital One:

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.



  • Cambridge, Massachusetts, United States Capital One Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cafe Ambassador. As a key member of our community, you will be responsible for creating memorable experiences for our customers and driving brand awareness at our Cafes.The ExperienceAs a Cafe Ambassador, you will have the opportunity to work with a diverse...


  • Cambridge, Massachusetts, United States Capital One Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cafe Ambassador. As a key member of our community, you will be responsible for creating memorable experiences for our customers and driving brand awareness at our Cafes.The ExperienceAs a Cafe Ambassador, you will have the opportunity to work with a diverse...


  • Cambridge, Massachusetts, United States Capital One Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cafe Ambassador. As a key member of our community, you will be responsible for creating memorable experiences for our customers and driving brand awareness at our Cafes.The ExperienceAs a Cafe Ambassador, you will have the opportunity to work with a diverse...


  • Cambridge, Massachusetts, United States Capital One Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cafe Ambassador. As a key member of our community, you will be responsible for creating memorable experiences and driving brand awareness at our Cafes.Key ResponsibilitiesDevelop and maintain a deep understanding of our products and services to effectively...


  • Cambridge, Massachusetts, United States Capital One Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cafe Ambassador. As a key member of our community, you will be responsible for creating memorable experiences and driving brand awareness at our Cafes.Key ResponsibilitiesDevelop and maintain a deep understanding of our products and services to effectively...


  • Cambridge, Massachusetts, United States Capital One Full time

    About the Role:As a Café Ambassador at Capital One, you will be at the heart of our community, introducing customers to our best-in-class services and creating memorable experiences. You will be responsible for guiding customers through goal setting, advocating for better financial literacy, and partnering with local businesses to plan events. If you are an...


  • Cambridge, Massachusetts, United States Compass Group, North America Full time

    Job SummaryWe are seeking a highly skilled and experienced Cafe Manager to join our team at Compass Group, North America. As a Cafe Manager, you will be responsible for the supervision of the food service operation, ensuring the standards of excellence are met.Key Responsibilities:Hires, supervises, trains, and coaches associates.Plans, markets and executes...

  • Restaurant Manager

    2 weeks ago


    Cambridge, Massachusetts, United States Cafe Luna Full time

    About Cafe LunaCafe Luna is a renowned brunch hot spot in Cambridge, serving the community for over 18 years.We're a high-energy team that values a positive work environment and excellent customer service.Job SummaryWe're seeking a skilled Assistant Manager to join our team. As a key member of our management team, you'll be responsible for ensuring the...

  • Restaurant Manager

    2 weeks ago


    Cambridge, Massachusetts, United States Cafe Luna Full time

    About Cafe LunaCafe Luna is a renowned brunch hot spot in Cambridge, serving the community for over 18 years.We pride ourselves on a high-paced environment with a positive work culture.Job SummaryWe are seeking a skilled Assistant Manager to join our team. As a key member of our management team, you will be responsible for ensuring the continuous quality of...


  • Cambridge, Massachusetts, United States Compass Group Careers Full time

    Job SummaryThis position is responsible for the supervision of the food service operation, ensuring the highest standards of quality and customer satisfaction are met.Key Responsibilities:Supervise and train a team of associates to ensure excellent customer service and food quality.Plan, market, and execute special events and promotions in the cafe.Ensure...


  • Cambridge, Massachusetts, United States Flour Bakery + Cafe Full time

    Job OpportunityWe are seeking a skilled and enthusiastic Counter Staff member to join our team at Flour Bakery + Cafe. As a Counter Staff member, you will be responsible for providing exceptional customer service, preparing food and beverages, and maintaining a clean and welcoming environment. Key Responsibilities:Provide excellent customer service to...


  • Cambridge, Massachusetts, United States Asaro Bakery And Cafe Inc Full time

    Job OpportunityWe are seeking a skilled Barista to join our team at Asaro Bakery and Cafe Inc. As a Barista, you will be responsible for delivering exceptional customer service, preparing high-quality espresso and cafe drinks, and maintaining a clean and organized workspace.Key Responsibilities:Deliver exceptional hospitality to customers, teammates,...

  • Savory Sous Chef

    3 weeks ago


    Cambridge, Massachusetts, United States Sofra Bakery & Cafe - Cambridge Full time

    About Sofra Bakery & Cafe - CambridgeSofra Bakery & Cafe - Cambridge is a renowned bakery and cafe that embodies the spirit of generosity and hospitality. Our team is dedicated to creating delicious food with a Middle Eastern twist, using unique spices and spice blends to make our dishes truly special.Job DescriptionWe are seeking a highly skilled and...


  • Cambridge, Massachusetts, United States Tawakal Halal Cafe Full time

    About Tawakal Halal CafeTawakal Halal Cafe is a family-owned and operated restaurant serving East African cuisine. Our business is deeply rooted in family and our East Boston community. We're committed to creating a warm experience that customers come back for again and again.Job SummaryWe're hiring front of house team members who will perform a variety of...


  • Cambridge, Massachusetts, United States Asaro Bakery And Cafe Inc Full time

    Job Opportunity at Asaro Bakery and CafeWe are seeking a talented and enthusiastic individual to join our team as a Cashier - Full/Part Time at Asaro Bakery and Cafe in Cambridge, MA.About the RoleThis is a fantastic opportunity to work in a fast-paced, customer-facing environment where you will be responsible for delivering exceptional hospitality to our...

  • Savory Sous Chef

    2 weeks ago


    Cambridge, Massachusetts, United States Sofra Bakery & Cafe - Cambridge Full time

    About Sofra Bakery & Cafe - CambridgeSofra Bakery & Cafe - Cambridge is a renowned bakery and cafe that embodies the spirit of generosity and hospitality. Our team is dedicated to creating delicious food with a Middle Eastern twist, using unique spices and spice blends to make our dishes truly special.Job DescriptionWe are seeking a highly skilled and...

  • Brand Ambassador

    2 weeks ago


    Cambridge, Massachusetts, United States Jeeter Full time

    Job Title: Brand AmbassadorAt Jeeter, we are seeking a highly motivated and experienced Brand Ambassador to join our team. As a Brand Ambassador, you will be responsible for building and strengthening our brand's relationship with dispensary accounts and assisting the local sales team in reaching/exceeding their sales goals within their assigned...

  • Culinary Specialist

    2 weeks ago


    Cambridge, Massachusetts, United States Tatte Bakery & Cafe Full time

    Catering Kitchen Line Cook Job DescriptionWe are seeking a skilled Catering Kitchen Line Cook to join our team at Tatte Bakery & Cafe. As a Catering Kitchen Line Cook, you will play a vital role in preparing and cooking food to the highest standards of quality and presentation.Key Responsibilities:Prepare and cook food according to recipes, quality, and...

  • Sales Ambassador

    2 months ago


    Cambridge, Massachusetts, United States Travel + Leisure Co Full time

    About UsAt Travel + Leisure Co., we're dedicated to creating unforgettable vacation experiences for millions of travelers worldwide. Our mission is to put the world on vacation, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a skilled Sales Ambassador to join our team. As a Sales Ambassador, you'll be responsible for...

  • Executive Chef

    1 month ago


    Cambridge, Massachusetts, United States Sofra Bakery & Cafe - Cambridge Full time

    About Sofra Bakery & Cafe - CambridgeSofra Bakery & Cafe - Cambridge is a renowned culinary destination in the heart of Cambridge, Massachusetts. Our team is dedicated to providing exceptional hospitality and serving delicious, authentic Middle Eastern cuisine.Job DescriptionKey ResponsibilitiesManage and oversee all kitchen operations, ensuring seamless...