Guest Experience Sales Professional

1 week ago


Tempe, Arizona, United States Bob's Discount Furniture Full time
Unlock Your Potential as a Retail Guest Experience Specialist

At Bob's Discount Furniture, we're committed to providing an exceptional shopping experience for our customers. As a Retail Guest Experience Specialist, you'll play a vital role in helping us achieve this goal.

About the Role

We're seeking a highly motivated and customer-focused individual to join our team. As a Retail Guest Experience Specialist, you'll be responsible for providing world-class customer service, assisting customers with their interior design needs, and helping them find the perfect furniture solutions for their homes.

Key Responsibilities

* Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision a reality
* Provide exceptional customer service and offer customers an unforgettable shopping experience
* Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills
* Develop and maintain a customer base through networking and client follow-up to ensure customer satisfaction before and after the sale
* Generate sales through a low-pressure consultative approach

What We Offer

* A competitive hourly advance/draw vs commission pay structure with bonus potential
* National health, dental, and vision coverage
* Life insurance - employer-paid basic life insurance, with the option to add voluntary life insurance
* 401(k) profit-sharing plan - generous company match
* Paid personal/sick days
* Paid vacation, sick days, holidays, and your birthday
* Employee assistance program
* Generous employee discount
* The flexibility of working a retail schedule (weekends, evenings, and holidays)
* Bob's Bail Out Program - take advantage of a pay advance when needed
* Bob's Helping Hand Program - receive assistance with unexpected extraordinary expenses

Requirements

* Energetic, self-motivated sales professional with exceptional interpersonal, listening, and communication skills, bilingual a plus
* Ability to network and build relationships with customers
* Competitive, goal-oriented nature with the ability to work well in a team environment
* Flexibility to work a 5-day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full-Time, either/or for Part-Time), and most holidays
* Basic computer skills
* Previous sales experience in retail commission-based sales environment a plus, but not required
* Strong organizational skills

Join Our Team

At Bob's Discount Furniture, we're committed to providing a fun and team-oriented work environment, along with exceptional opportunities for career growth. If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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