Guest Services Operations Manager

2 weeks ago


Kennedy Space Center, United States Loews Hotel & Resorts Full time
Position Overview

At Loews Hotels & Resorts, we pride ourselves on delivering exceptional experiences to our guests. As a Guest Services Operations Manager, you will play a crucial role in ensuring that our guests receive the highest level of service throughout their stay.

Key Responsibilities
  • Oversee daily operations of the front office, ensuring a seamless guest experience.
  • Manage and train front office staff, fostering a positive and efficient work environment.
  • Implement and uphold company standards for guest service and satisfaction.
  • Address guest inquiries and concerns promptly and professionally.
  • Collaborate with other departments to enhance overall guest satisfaction.
Qualifications

The ideal candidate will possess strong leadership skills, a commitment to excellence, and a passion for hospitality. Previous experience in hotel management or a related field is preferred.

Join us in creating memorable experiences for our guests at Loews Hotels & Resorts.



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