Car Wash Operations Manager
1 day ago
Super Star Car Wash is seeking a highly motivated and experienced individual to join our team as a Manager in Training. As a Manager in Training, you will be responsible for assisting the location manager in providing direction and supervision on site, working closely with the General Manager and Operations Team, and learning to execute open and close duties and follow designated procedures.
Key Responsibilities
- Assist the location manager in supervising and directing employees
- Work closely with the General Manager and Operations Team to achieve business objectives
- Learn and execute open and close duties and follow designated procedures
- Ensure a safe environment for employees and customers by enforcing safety procedures and reporting safety or maintenance issues to management
- Understand and implement quality control factors associated with customer experience, products, and services
- Communicate effectively with employees, customers, peers, and management
- Motivate employees to complete job tasks efficiently and effectively
- Facilitate and assess damage claims
- Ensure compliance with laws, rules, regulations, and policies at local, state, and federal levels
- Delegate authority to employees when appropriate
- Support company initiatives, including marketing, promotions, sales, customer service, and talent management
Requirements
- High school diploma or equivalent required
- 1-3 years of supervisory experience in car wash, retail, or service capacity
- Leadership skills, high level of integrity, high energy level, dependability, professionalism, service and sales focus, team orientation, effective communication skills, and problem-solving ability
Preferred Qualifications
- Job knowledge, experience, and/or understanding in products and services, labor management, customer service and sales, mechanical aptitude, industry trends, risk management, safety, and basic business concepts
Work Environment
This position requires the ability to interact with others, interpret spoken messages, and utilize reason to resolve complex problems. The job requires frequent standing and walking, frequent bending at the waist, twisting of the upper body, kneeling, being mobile on uneven surfaces, squeezing, and crouching. The position also requires frequent lifting and carrying of 1-25 pounds (occasional up to 50#).
Equal Opportunity Employer
Super Star Car Wash is an Equal Opportunity Employer.
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