Service Department Manager

3 weeks ago


Auburn Hills, Michigan, United States Spark Talent Inc Full time
Job Description

As a Truck Service Manager at Spark Talent Inc., you will be responsible for overseeing all aspects of our service department. This includes managing a team of mechanics and service technicians, ensuring efficient and timely completion of repairs, and maintaining strong relationships with customers.

Responsibilities
  • Manage the day-to-day operations of the service department, prioritizing tasks and allocating resources to meet business objectives.
  • Develop and implement strategies to improve productivity, efficiency, and customer satisfaction.
  • Collaborate with other departments to ensure seamless workflow and exceptional customer experience.
  • Monitor and control department budgets and expenses, identifying areas for cost savings and process improvements.
  • Maintain accurate records and reports, providing regular updates to senior management.
Qualifications
  • Previous experience in a management role, preferably in the auto industry.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent analytical and problem-solving skills, with a focus on finding creative solutions to complex challenges.


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