Medical Assistant
12 hours ago
We are seeking a highly skilled and compassionate Medical Assistant to join our team at One Medical. As a Medical Assistant, you will play a vital role in providing exceptional patient care and support to our members.
Key Responsibilities- Provide high-quality venipuncture services to patients of all ages
- Perform and assist with extended scope duties, including non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
- Maintain high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
- Assist with dispensary responsibilities, including verifying counts, maintaining inventory, placing orders, receiving and stocking, filling, packaging, and labeling prescriptions for patient pick-up
- Continuously care for our members beyond the lab room by answering patient messages, following up on lab cases, and assisting our providers and virtual medical team with clerical duties
- Utilize impeccable communication skills to ensure a positive in-office experience for patients, including patient intake, same-day schedule management, and follow-up scheduling
- Perform front-of-house duties, including check-in/check-out, insurance verification, printing/paperwork tasks, prepping tests, and tasking to service level expectations
- Assist senior patients with administrative tasks, such as answering phone calls, sending faxes, and coordinating transportation
- Contribute to team development through rounding, attending team huddles, participating in team problem-solving, and supporting in-office providers with ad-hoc asks
- Perform opening and closing duties, as well as daily office upkeep, including maintaining the look and feel of patient and employee-facing spaces, restocking supplies, and organization
- At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
- A High School Diploma or equivalent
- Proficiency in computer technology, including typing, navigating the internet, and using multiple software systems simultaneously
- Experience working on collaborative, diverse, multi-disciplinary teams, with additional experience with remote teams a plus
- A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
- A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
- Phlebotomy experience and/or certification preferred
- Experience with extended scope care, including non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, preferred
We offer a comprehensive benefits package, including:
- Paid sabbatical after 5 and 10 years
- Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
- Competitive Medical, Dental, and Vision plans
- Free One Medical memberships for yourself, your friends, and family
- Pre-Tax commuter benefits
- PTO cash outs - Option to cash out up to 40 accrued hours per year
- Competitive salary: starts at $22.75 per hour based on a full-time schedule
We are an equal opportunity employer and encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
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