Medical Assistant, Certified

3 days ago


Boston, Massachusetts, United States Tufts Medical Center Full time

Job Summary

This role focuses on providing professional and non-professional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Nursing Support duties:

  • Provides basic care services to patients, but does not have an RN or LPN license.
  • Positions in this nursing support work under the direction of physicians, mid-level practitioners, and may work under the direction of registered nurses depending on their unit.
  • A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience.
  • This role will be most commonly applied to patient care and/or scientific/laboratory jobs.
  • An experienced level role requiring basic knowledge of job procedures and tools obtained through work experience and requiring vocational or technical education.
  • Works under moderate supervision, works through problems of a routine nature, but may at times require interpretation or deviation from standard procedures and communicates information that requires some explanation or interpretation.

Responsibilities

  • Controls and monitors patient flow to maximize efficient use of providers and exam rooms.
  • Communicates delays to patients and providers.
  • Responds to variations in patient volume, provider ability, and resources (e.g. early arrivals, no shows, providers who are absent, etc.) by making continual adjustments in room utilization and assignment.
  • Prepares medical record for patient visit, confirming accuracy with patient identifiers, entering chief complaint and social history.
  • Exercises a high degree of customer service in all interactions with patients, internal and external customers.
  • Provides a safe, comfortable, and clean environment for patients and families.
  • Assists provider, patient and patient's family with admitting patient into the hospital.
  • Makes out clothing list and facilitates smooth transition to inpatient unit.
  • Escorts patient to exam room and prepares patient for provider visit.
  • Ensures patient and personal safety.
  • Determines fall risk and implements appropriate measures.
  • May sit with a patient who needs monitoring.
  • Prepares exam room for each patient in accordance with needs of patient's visit.
  • Assists and/or chaperones providers/nursing with physical exams, treatments and procedures as necessary.
  • Performs and records vital signs (blood pressure, pulse, temperature, height and weight), records patient's stated level of pain, and reviews list of medications with patient.
  • Performs collection of specimens and/or ensures the necessary supplies and equipment are ready for the provider to use during the visit.
  • Performs Point of Care Testing (POC) as ordered including Urine dips, HCG testing, Strep A, HGB A1C, and glucose testing.
  • May be required to perform phlebotomy.
  • Assists in arranging for diagnostic testing, surgery and in-patient admissions under direction of the nurse or physician.
  • Assists with patient billing by ensuring CPT code, diagnosis code and all supplies and procedures are indicated on charting.
  • Ensures outside paperwork is scanned into patient's electronic medical record.
  • Processes and tracks referrals and prior authorizations as requested/ordered by provider.
  • Notifies provider of patient requests for referrals and prescription renewals.
  • Uses proper techniques and procedures for hazardous waste disposal, universal precautions and for body mechanics.
  • Maintains clinic rooms according to infection control and cleaning policies.
  • Stocks, maintains and rotates supplies in clinic rooms daily according to clinic demands.
  • Monitors expiration dates.
  • Monitors supply inventory for clinic and orders supplies as needed.
  • Maintains equipment.
  • Participates in unit specific quality improvement projects i.e. hand washing audits, time-outs, refrigerator/medication logs, daily/monthly code cart checks.
  • Provides administrative support which may include coordinating interpreter services, answering telephone calls, taking accurate and messages, forwarding messages, and faxing.
  • Acts as a preceptor for training new hires and MA student externs.
  • Participates in peer education.

Benefits

  • Competitive salaries & benefits.
  • Medical, Dental, and Vision benefits that start on day one.
  • 403(b) retirement plans with company match.
  • Tuition reimbursement.
  • Guaranteed hours and set schedules.
  • Professional Growth opportunities.
  • NO late nights.


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