Medical Assistant
14 hours ago
Job Summary
Tufts Medical Center is seeking a highly skilled and compassionate Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.
Key Responsibilities:
- Control and monitor patient flow to maximize efficient use of providers and exam rooms.
- Prepare medical records for patient visits, confirming accuracy with patient identifiers, and entering chief complaint and social history.
- Exercise a high degree of customer service in all interactions with patients, internal and external customers.
- Assist providers, patients, and families with admitting patients into the hospital, making out clothing lists, and facilitating smooth transitions to inpatient units.
- Escort patients to exam rooms, prepare patients for provider visits, and check to ensure patient comfort, privacy, and safety.
- Perform and record vital signs, review medication lists with patients, and collect specimens as needed.
- Assist with patient billing, ensure CPT codes, diagnosis codes, and supplies are indicated on charting, and process and track referrals and prior authorizations.
- Use proper techniques and procedures for hazardous waste disposal, universal precautions, and body mechanics, and maintain clinic rooms according to infection control and cleaning policies.
- Stock, maintain, and rotate supplies in clinic rooms daily, monitor expiration dates, and order supplies as needed.
- Participate in unit-specific quality improvement projects, such as hand-washing audits, time-outs, refrigerator/medication logs, and daily/monthly code cart checks.
- Provide administrative support, including coordinating interpreter services, answering telephone calls, taking accurate messages, forwarding messages, and faxing.
Requirements:
- High School Diploma or equivalent.
- Completion of Clinical Program or Six (6) months of clinical experience in a healthcare setting.
- Basic Life Support Certification.
- Two (2) years of medical office experience preferred.
- Phlebotomy Certification, Bi-Lingual, and experience with electronic patient record systems are also preferred.
About Tufts Medical Center:
Tufts Medical Center is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected, and accessible care experiences to consumers across Massachusetts. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity, and/or expression, marital status, or any other characteristic protected by federal, state, or local law.
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