Member Service Representative I- Full Time Bishop

3 days ago


Bishop, California, United States AltaOne Federal Credit Union Full time
Job Summary

We are seeking a highly skilled and detail-oriented Member Service Representative to join our team at AltaOne Federal Credit Union. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing financial transactions, and ensuring the accuracy of all transactions.

Key Responsibilities
  • Process financial transactions, including receiving funds, posting transactions, and paying out funds as requested.
  • Verify the accuracy of transactions and balance cash drawers daily.
  • Research and resolve member inquiries regarding policies, practices, and products.
  • Issue Traveler's Checks and money orders, receive currency for coin, and verify amounts.
  • Receive loan payments and savings deposits from members, address inquiries on accounts, and record amounts and dates of payments.
  • Assist other departments and branches with transactions as needed.
Requirements
  • Cash handling and customer service experience is strongly preferred.
  • A high school diploma or GED is required.
  • Must be able to operate a computer keyboard by touch and be proficient with MS Word.
  • Must be detail-oriented with numbers and able to lift coin boxes and bags that could weigh up to 50 lbs.
Working Conditions

Must be able to perform work indoors in a climate-controlled shared work area with minimal noise.

Must be able to read and carry out various written instructions and follow oral instructions.

Must be able to speak clearly and deliver information in a logical and understandable sequence.



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