Senior Retail Sales Leader

2 weeks ago


Cincinnati, Ohio, United States TBWA\Chiat\Day Full time

Company Overview
Cresco Labs stands as a prominent entity in the cannabis sector, recognized for its extensive, vertically integrated operations across multiple states. Our collection of proprietary brands showcases some of the finest and most acclaimed cannabis products available in the market.

With numerous outlets nationwide, our dispensaries offer a friendly and inclusive environment for all customers, regardless of their experience with cannabis.

Since our inception in 2013, Cresco Labs has been dedicated to the mission of normalizing and professionalizing the cannabis industry through the commitment of our dedicated workforce.

Position Summary
The Lead Wellness Advisor at our dispensary will play a crucial role in guiding customers—whether recreational users, patients, or caregivers—in selecting the most suitable cannabis products to meet their needs. You will embody the company’s mission of normalization and professionalism in the cannabis space, setting a high standard for customer service, product expertise, and compliance with regulations.

Key Responsibilities
- Mentor and support Wellness Advisors in customer interactions, addressing inquiries and resolving issues.
- Educate customers on the various cannabis products and their effects on well-being.
- Employ effective sales techniques to enhance customer experience and increase sales.
- Ensure compliance with documentation and identification requirements for customers.
- Oversee the accuracy of orders dispensed to customers, ensuring timely service.
- Manage cash transactions accurately in accordance with company procedures.
- Address any discrepancies in cash or product handling and escalate as necessary.
- Maintain comprehensive records of dispensary operations, including customer interactions and inventory management.
- Conduct regular inventory checks to ensure compliance with regulations.
- Assist in organizing product displays and maintaining a clean, safe environment for customers and staff.
- Facilitate the onboarding and training of new Wellness Advisors, ensuring adherence to company policies and legal standards.

Qualifications
- High School Diploma or equivalent required.
- 1-2 years of experience in customer service; experience in the cannabis industry is a plus.
- Availability to work flexible shifts, including weekends and holidays.
- Strong customer service skills with an ability to engage effectively with clients.
- Proven ability to learn and apply product knowledge in a consultative manner.
- Understanding of cannabinoids and their interactions with the human body is beneficial.
- Physical ability to lift and carry up to 50 pounds (100 pounds with assistance).

Benefits
Cresco Labs offers a comprehensive benefits package for eligible employees, including major medical, dental, and vision insurance, a 401(K) matching program, flexible spending accounts, and life insurance options. Employees may also enjoy paid holidays, time off, and additional rewards such as bonuses and stock options.

Additional Requirements
- Applicants must be at least 21 years of age.
- Compliance with all legal and company regulations pertaining to the cannabis industry is mandatory.

Cresco Labs is an Equal Opportunity Employer, and all applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.



  • Cincinnati, Ohio, United States TBWA\Chiat\Day Full time

    Company OverviewCresco Labs stands as a prominent entity in the cannabis sector, recognized for its comprehensive, multi-state operations. Our extensive range of in-house cultivated and manufactured brands is celebrated for delivering some of the highest quality cannabis products available.Mission StatementFounded in 2013, Cresco Labs is dedicated to...


  • Cincinnati, Ohio, United States TBWA\Chiat\Day Full time

    Company OverviewCresco Labs stands as a prominent player in the cannabis sector, recognized for its comprehensive, vertically integrated operations across multiple states. Our diverse portfolio includes some of the most esteemed and sought-after cannabis brands in the United States.Mission StatementFounded with the vision to normalize and professionalize...


  • Cincinnati, Ohio, United States Designer Brands Full time

    Overview: The Retail Operations Leader plays a pivotal role in driving store performance by ensuring outstanding customer interactions and operational excellence. This position is responsible for achieving business objectives while enhancing the brand's reputation through exemplary service and effective team management. The Retail Operations Leader is tasked...


  • Cincinnati, Ohio, United States Lids Full time

    Position Overview:As a Retail Operations Leader, you will be responsible for overseeing the daily activities of the store, ensuring that all operations align with company standards and objectives.Key Responsibilities:1. **Expense Management:** - Control operational costs while safeguarding company assets in accordance with established retail policies.2....


  • Cincinnati, Ohio, United States Jushi Full time

    Job Title: Cannabis Retail Team Leader at JushiTHE OPPORTUNITYAs a Cannabis Retail Team Leader at Jushi, you will work closely with the Dispensary Management team to guide and support your colleagues. Your responsibilities extend beyond merely overseeing daily operations; you will exemplify commitment, enthusiasm, and a proactive approach. Key tasks include...


  • Cincinnati, Ohio, United States Tire Discounters Full time

    Position OverviewAt Tire Discounters, we pride ourselves on being a leader in the tire and automotive industry, a legacy built over 40 years by our founder, Chip Wood. Our commitment to excellence is reflected in our family-owned values, where we prioritize customer care and transparency in our services.Role SummaryAs a Retail Sales Specialist or Automotive...


  • Cincinnati, Ohio, United States Asurion Full time

    Posting Title: Retail Sales Technician (Electronics Repair)Job Title: UBF1009 - UBIF TechnicianOur Retail Sales Technician role has big-time impact If you enjoy helping people repair and get to know their tech devices, this role is for you. At Asurion, we provide great customer service and a positive experience for our employees. We have a culture of...


  • Cincinnati, Ohio, United States OSL Retail Services Full time

    Job SummaryWe are seeking a highly motivated and results-driven Retail Sales Professional to join our dynamic team at OSL Retail Services. As a Field Sales Representative, you will be responsible for driving sales growth and delivering exceptional customer service in a fast-paced retail environment.Key ResponsibilitiesMeet or exceed monthly sales targets by...


  • Cincinnati, Ohio, United States Sika AG Full time

    With a legacy spanning over a century, Sika stands as a global frontrunner in innovation and sustainability, specializing in the creation and distribution of systems and products tailored for both commercial and residential construction, alongside the marine, automotive, and renewable energy sectors. Sika operates in more than 100 countries, boasting over...

  • Retail Merchandiser

    20 hours ago


    Cincinnati, Ohio, United States SAS Retail Services Full time

    About the Role:We are seeking a highly motivated and detail-oriented Retail Merchandiser to join our team at SAS Retail Services. As a Retail Merchandiser, you will play a critical role in helping us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives.Key...


  • Cincinnati, Ohio, United States Aventura Health Group Full time

    Job SummaryAventura Health Group is seeking a seasoned Sales Director to lead our sales efforts for Assisted Living and Independent Living communities across Ohio. As a key member of our leadership team, you will be responsible for driving sales culture and results through strategic planning, team management, and community outreach.Key...


  • Cincinnati, Ohio, United States Spectrum Brands Full time

    About Spectrum BrandsSpectrum Brands is a leading global company in the pet care industry, dedicated to delivering high-quality products for pets and their owners. We are a dynamic organization with a strong commitment to innovation, customer satisfaction, and business growth.Job SummaryThe Retail Sales Advisor will play a critical role in driving sales...


  • Cincinnati, Ohio, United States Sika AG Full time

    With a legacy spanning over a century, Sika stands as a global frontrunner in innovation and sustainability, specializing in the development and manufacturing of systems and products tailored for both commercial and residential construction, as well as sectors like marine, automotive, and renewable energy. Sika operates in more than 100 countries, boasting...


  • Cincinnati, Ohio, United States Spectrum Brands Full time

    Job SummaryThe Sales Growth Specialist will be responsible for managing activities related to sales relationship growth with existing and prospect accounts, including strategy development, presentation creation, analysis, and tactical preparation related to calls and events for the Global Pet Care business within a defined account base.Primary Duties &...


  • Cincinnati, Ohio, United States Tire Discounters Full time

    Position OverviewAt Tire Discounters, we pride ourselves on being a leader in the tire and automotive industry. Our Sales Associates and Sales Managers play a crucial role in delivering exceptional service and expertise to our customers.Key ResponsibilitiesIn this dynamic and fast-paced environment, you will be responsible for:Assessing customer needs and...


  • Cincinnati, Ohio, United States Apex Systems Full time

    Are you passionate about product promotion? Do you thrive in engaging conversations with new people? Is technology your forte? If you seek a role that offers flexible scheduling and a dynamic work environment, consider joining us as a Brand Advocate. POSITION TITLE: SENIOR BRAND ADVOCATE Compensation: $32/hr. Contract Length: 2 months with potential for...


  • Cincinnati, Ohio, United States Target Full time

    Compensation Overview: The salary range for this position is $60,000 to $120,000.00. Compensation is determined by various factors including market conditions, education, work experience, and certifications. Target is committed to investing in our team members, providing comprehensive health benefits for you and your family, which may encompass medical,...


  • Cincinnati, Ohio, United States The Sherwin-Williams Company Full time

    About the RoleThis position is crucial to the success of our retail stores. As a sales floor associate, you will work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. You will be expected to promptly resolve any customer concerns and ensure maximum...


  • Cincinnati, Ohio, United States Meijer Full time

    About MeijerMeijer is a family-owned business that has been serving people and communities for over 85 years. As a multi-billion dollar retailer, we have a strong commitment to helping our customers provide for themselves and their families.Job SummaryWe are seeking a Retail Sales Associate to join our team at Meijer. As a Retail Sales Associate, you will be...


  • Cincinnati, Ohio, United States Kroger Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Checkout Clerk. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a safe and clean shopping environment.Key...