Current jobs related to Patient Care Advocate - San Antonio, Texas - Planned Parenthood of Michigan
-
Bilingual Patient Advocate
3 weeks ago
San Antonio, Texas, United States Elevate Patient Financial Solutions Full timeJob SummaryThe Bilingual Patient Advocate will play a critical role in connecting uninsured hospital patients to programs that cover their medical expenses. This position requires strong communication skills, adaptability, and the ability to navigate complex government programs.Key ResponsibilitiesScreen uninsured hospital patients to determine eligibility...
-
Patient Care Advocate
3 weeks ago
San Antonio, Texas, United States Serenity Healthcare Full timeJob Title: Patient Care AdvocateWe are seeking a compassionate and skilled Patient Care Advocate to join our team at Serenity Healthcare. As a Patient Care Advocate, you will play a vital role in guiding patients through their treatment journey, providing exceptional support and care.Job SummaryThe Patient Care Advocate will serve as a liaison between...
-
Patient Care Advocate
2 weeks ago
San Antonio, Texas, United States Serenity Healthcare Full timeJob Title: Patient Care AdvocateSerenity Healthcare is seeking a highly skilled Patient Care Advocate to join our team of clinical support staff. As a Patient Care Advocate, you will play a crucial role in guiding patients in taking back their lives by helping them understand their treatment options and providing exceptional support.Key Responsibilities:Act...
-
Patient Advocate
3 weeks ago
San Antonio, Texas, United States Texas Health Action Full timeJob Title: Patient AdvocateJoin Texas Health Action as a Patient Advocate and play a vital role in optimizing the patient experience, helping individuals navigate the complex healthcare system, and connecting them with medical and supportive social services.Key Responsibilities:Support status-neutral engagement activities for HIV prevention and care...
-
Patient Advocate Representative
1 month ago
San Antonio, Texas, United States Conifer Health Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Advocate Representative to join our team at Conifer Health Solutions. As a Patient Advocate Representative, you will play a critical role in ensuring that patients receive the best possible care and support throughout their healthcare journey.Key ResponsibilitiesConduct thorough interviews with patients...
-
Patient Care Advocate
1 week ago
San Antonio, Texas, United States Serenity Healthcare Full timeJob OverviewSerenity Healthcare is seeking a highly skilled Patient Care Advocate to join our team of clinical support staff. As a Patient Care Advocate, you will play a critical role in guiding patients in taking back their lives by helping them understand their treatment options and providing exceptional patient experience.Key Responsibilities:Act as a...
-
Certified Case Manager
3 days ago
San Antonio, Texas, United States PSN Affiliates Full timeJob SummaryThe Certified Case Manager will serve as a liaison between patients, their families, and healthcare providers, advocating for patient welfare and developing individualized care plans.Key Responsibilities:* Documenting clients' case management plans and ongoing activities* Identifying clients' insurance coverage and other sources of payment for...
-
Medical Office Manager and Patient Advocate
1 week ago
San Antonio, Texas, United States Healthcare Office Full timeJob SummaryWe are seeking a highly skilled Medical Office Manager and Patient Advocate to join our team at Healthcare Office. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work independently in a fast-paced medical office environment.Key Responsibilities:Provide exceptional patient care and advocacy...
-
Patient Care Coordinator
1 week ago
San Antonio, Texas, United States Assure Fertility Partners of San Antonio Full timeJob SummaryWe are seeking a highly skilled Patient Advocate to join our team at Assure Fertility Partners of San Antonio. As a Patient Advocate, you will play a vital role in ensuring the smooth operation of our clinic, providing exceptional patient care and support.Key Responsibilities:Coordinate patient scheduling and appointmentsManage patient online...
-
Patient Care Coordinator
4 weeks ago
San Antonio, Texas, United States Prelude Fertility Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Advocate to join our team at Prelude Fertility. As a Patient Advocate, you will play a vital role in ensuring that our patients receive exceptional care and support throughout their fertility journey.Key ResponsibilitiesProvide exceptional patient care and support, including scheduling...
-
Field Case Manager
3 days ago
San Antonio, Texas, United States Genex Services Full timeJob DescriptionAs a Field Case Manager at Genex Services, you will play a critical role in helping injured individuals recover and return to work. This is a full-time, hybrid position that requires regular local travel for in-person patient appointments in the San Antonio, TX area.Key ResponsibilitiesDemonstrate knowledge and skills in case management...
-
Social Worker
3 days ago
San Antonio, Texas, United States St. Gabriel's Hospice and Palliative Care Full timeJob Title: Social WorkerSt. Gabriel's Hospice & Palliative Care is seeking a compassionate and skilled Social Worker to join our team in San Antonio.About Us:We are a dedicated organization committed to providing exceptional end-of-life care to our patients and their families. Our team of professionals works collaboratively to ensure comfort, dignity, and...
-
Patient Care Coordinator
2 weeks ago
San Antonio, Texas, United States Care Now Full timeAbout the RoleWe are seeking a highly skilled Patient Representative to join our team at CareNow Urgent Care. As a Patient Representative, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesCheck-in patients in a timely manner and ensure all Web Check-in procedures are...
-
Patient Care Specialist
2 months ago
San Antonio, Texas, United States Innovative Renal Care Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Care Technician to join our team at Innovative Renal Care. As a Patient Care Technician, you will play a vital role in providing high-quality patient care to individuals suffering from End Stage Renal Disease (ESRD).Key ResponsibilitiesMonitor patients before, during, and after dialysis...
-
Tele RN
3 days ago
San Antonio, Texas, United States Health Advocates Network Full timeJob Title: Tele RN - Health Advocates NetworkJob Summary: We are seeking a highly skilled Tele Registered Nurse to join our team at Health Advocates Network. The ideal candidate will have at least 2 years of recent experience in telemetry nursing and possess a strong passion for delivering exceptional patient care.Responsibilities:Provide high-quality...
-
Resident Advocate
3 weeks ago
San Antonio, Texas, United States San Antonio Metropolitan Ministry Full timeJob SummaryWe are seeking a highly motivated and compassionate Resident Advocate to join our team at San Antonio Metropolitan Ministry. As a key member of our Emergency Shelter Services department, you will play a vital role in ensuring the safety and security of our shelter residents, guests, and volunteers.Key ResponsibilitiesConduct daily shelter...
-
Patient Care Technician
1 week ago
San Antonio, Texas, United States HCA Full timeJob SummaryThe Patient Care Technician plays a vital role in delivering high-quality patient-centered care by performing a variety of delegated basic patient care services related to common nursing functions and activities of daily living. Under the supervision of the registered nurse (RN), the Patient Care Technician assists the nursing staff in providing...
-
Master Social Worker
2 weeks ago
San Antonio, Texas, United States University Health Full timeJob SummaryWe are seeking a skilled Master Social Worker to join our team at University Health. As a key member of our healthcare team, you will provide counseling and support to patients and their families, helping them navigate personal and environmental challenges that impact their health and well-being.ResponsibilitiesProvide therapeutic counseling and...
-
Staff Pharmacist
3 days ago
San Antonio, Texas, United States Walmart Full timeJob SummaryAs a Staff Pharmacist at Walmart, you will play a vital role in providing exceptional patient care and advocating for the health and wellbeing of our customers. This is an exciting opportunity to join a dynamic team and make a meaningful impact in the community.Key ResponsibilitiesProvide comprehensive patient care, including processing and...
-
Operating Room Registered Nurse
3 days ago
San Antonio, Texas, United States Health Advocates Network Full timeJob Title: Operating Room Registered NurseJob Summary:We are seeking an experienced Operating Room Registered Nurse to join our team at Health Advocates Network. As an Operating Room Registered Nurse, you will be responsible for providing high-quality patient care in a fast-paced environment.Responsibilities:Provide direct patient care in the operating...
Patient Care Advocate
2 months ago
The Patient Experience Specialist (PES) role is a full-time position with daytime hours from Monday to Friday.
We provide a comprehensive benefits package that includes:
medical, dental, vision, disability and life insurance, paid holidays, paid time off, a 401k retirement plan, and more.
POSITION OVERVIEW:
The Patient Experience Specialist (PES) is responsible for guiding patients through their journey at the health center, ensuring that our commitment to equitable, high-quality, and compassionate care is reflected in every interaction.
The PES ensures adherence to medical protocols, policies, and affiliate standards. As necessary, the PES conducts assessments, provides patient education, and facilitates referrals to community resources.The PES treats all patients with dignity and respect, empowering them to make informed choices about their health and supporting them in building healthy futures.
KEY RESPONSIBILITIES:- Welcome patients and visitors warmly, both in person and over the phone, to enhance their overall experience.
- Accurately document patient information in the Electronic Health Record (EHR) during visits and maintain thorough records of phone interactions.
- Adhere to the Health Insurance Portability and Accountability Act (HIPAA) to protect patient privacy and respond promptly to any potential breaches.
- Provide clear, factual, and supportive patient education, addressing inquiries about health services in a neutral manner.
- Conduct pre/post-education for patients requesting STI/HIV screenings and maintain confidentiality while collecting statistical data.
- Perform in-house tests and measurements accurately and efficiently, including rapid HIV tests, urinalysis, and other assessments.
- Collect and process specimens for laboratory testing promptly, ensuring accurate patient information is logged.
- Collaborate with management to ensure all clerical duties are completed accurately and timely, including patient visits and chart management.
- Follow Class D Pharmacy regulations when handling medications, ensuring compliance with safety protocols.
- Manage daily cash procedures with accuracy and address discrepancies immediately.
- Refer patients to appropriate medical and social services as needed.
- Work with clinicians to follow up on abnormal lab results and high-risk patients.
- Maintain inventory management procedures for supplies and equipment.
- Ensure the health center environment is clean, organized, and equipped to support patient needs.
- Assist clinicians during patient examinations as required.
- Engage in efforts to meet established productivity and revenue cycle goals.
- Adhere to organizational policies regarding professionalism and patient complaint resolution.
- Perform additional duties as assigned.
- Comply with the organization's House Rules as part of the training and performance standards.
Education: High school diploma or GED is required; some college education is preferred. Medical Assistant certification is a plus.
Experience: 3-5 years of customer service experience is highly desirable, with at least one year in a healthcare role preferred.
Skills & Abilities:
- Exceptional customer service skills to ensure a positive patient experience.
- Strong communication and interpersonal skills to interact effectively with patients, colleagues, and supervisors.
- Bilingual in Spanish is preferred.
- Proficient in general computer use, with the ability to maintain accurate Electronic Health Records (EHR).
- Demonstrated competence and attention to detail.
- Reliable transportation is required.
- Culturally sensitive and competent regarding diverse populations.
- Comfortable discussing sexual and reproductive health issues.
- Committed to supporting patients' rights to make informed health care decisions.
- Dedicated to the organization's customer service standards for all clients and services.
We are committed to fostering a diverse and inclusive environment where all individuals feel valued and respected.
We embrace diversity and appreciate the unique perspectives and insights that each individual brings to our organization.
At Planned Parenthood, we are united in our mission to provide equitable care and support for all individuals.
