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Medical Office Manager and Patient Advocate

1 month ago

San Antonio, Texas, United States Healthcare Office Full time
Job Summary

We are seeking a highly skilled Medical Office Manager and Patient Advocate to join our team at Healthcare Office. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work independently in a fast-paced medical office environment.

Key Responsibilities:

  • Provide exceptional patient care and advocacy through scheduling appointments and communicating with patients.
  • Manage the daily appointment schedule, including preparing charts and paperwork for future appointments.
  • Coordinate and manage referrals, including insurance verification and authorization.
  • Collect coinsurance and co-pays, and maintain accurate financial records.
  • Act as a liaison between practitioners, patients, and other team members regarding patient care.
  • Ensure complete and accurate documentation of patient care medical records.
  • Resolve patient complaints or issues, and answer patient questions regarding policies and procedures.

Requirements:

  • 1 year of experience in a medical office environment.
  • Excellent interpersonal and communication skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Suite, including Excel, Word, and Outlook.
  • High School Diploma or GED required.