Patient Care Coordinator

2 weeks ago

Winchester, Virginia, United States Atlantic Vision Partners Full time
Position Overview

Join the Atlantic Vision Partners Team

At Atlantic Vision Partners, we prioritize a work environment where our team members are passionate about their roles in enhancing patient care. We are committed to providing our staff with ongoing support and resources, including:

  • Comprehensive On-Site Training
  • Endless career advancement opportunities across our multiple clinics
  • Fully Funded Certification Programs
  • Exceptional resources to assist in patient service delivery

Become part of a thriving workplace.

Your Role

We are in search of a dedicated and meticulous Patient Care Coordinator to become a vital part of our eye care facility. Key responsibilities encompass greeting patients, managing phone communications, and overseeing patient check-in and check-out processes. The ideal candidate will exhibit excellent computer skills, typing accuracy, and a genuine enthusiasm for fostering positive patient interactions through compassion.

Key Responsibilities

  • Handle incoming calls on a multi-line system, addressing inquiries and making outbound calls to patients with professionalism
  • Register patients and ensure their records are current and precise
  • Confirm personal and insurance details for services and procedures
  • Organize appointments and medical procedures
  • Reschedule appointments as necessary
  • Manage requests for medical records
  • Process patient payments
  • Conduct daily cash report reconciliations
  • Assist with additional tasks as directed by management

Qualifications

  • Exceptional communication skills and a friendly demeanor
  • Experience in healthcare or customer service preferred
  • Empathetic approach with a focus on patient needs
  • Strong organizational abilities and attention to detail
  • Ability to collaborate effectively within a team and uphold company values
  • Proficient computer skills are essential
  • Dependable, with a strong work ethic and integrity
  • High school diploma or GED required; associate degree preferred
  • Willingness to undergo a background check

Benefits & Perks

As a full-time member of our team, you will enjoy a comprehensive benefits package that includes medical, dental, and vision coverage, a 401k plan, long-term disability, and life insurance. Additional benefits include:

  • No evening or weekend shifts for a balanced work-life
  • Provided uniforms
  • Paid vacation and holidays, plus two floating holidays
  • Tuition reimbursement options
  • Referral bonuses
  • Discounts on eyewear
  • Paid certification programs

Physical and Cognitive Requirements

• Ability to exert up to twenty-five pounds of force occasionally and/or negligible force frequently.

• Frequent repetitive motions involving wrists, hands, and fingers.

• Close visual acuity for tasks such as viewing computer screens and extensive reading.

• Capacity to remain stationary for extended periods.

• Ability to execute tasks independently and maintain focus in a dynamic environment.

Ready to Contribute to Our Mission?

Atlantic Vision Partners is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.

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