Overnight Operations Supervisor

2 weeks ago


Coffeyville, Kansas, United States Britannia Hotels Full time

**Position Title: Overnight Operations Supervisor - Full Time - Britannia Hotels**

**Role Overview:**

As a key member of our team, the Overnight Operations Supervisor will oversee the nightly operations at our esteemed hotel. This role is essential in maintaining the high standards of service that our guests expect.

**Key Responsibilities:**

1. **Training and Development:** Provide comprehensive training for all night staff on established standards and protocols.

2. **Communication Management:** Ensure seamless communication across all departments during night shifts and maintain a log of all communications.

3. **Business Awareness:** Stay informed about the hotel's weekly activities and ensure the night team is briefed on all pertinent information each night.

4. **System Knowledge:** Possess an in-depth understanding of all operational systems and procedures, offering support as necessary.

5. **Facility Oversight:** Regularly check public areas for cleanliness and security, conducting floor inspections as required.

6. **Emergency Preparedness:** Ensure that all team members are familiar with fire evacuation procedures and their specific roles during an emergency.

7. **Guest Services Coordination:** Ensure that all guest requests, including porterage, wake-up calls, and breakfast arrangements, are communicated effectively and executed promptly.

**Ideal Candidate Profile:**

The successful candidate will demonstrate exceptional attention to detail and a commitment to delivering outstanding service. This position offers a competitive salary and the chance to thrive in a dynamic hospitality environment.

**Benefits Include:**

- Up to 28 days of annual leave, including public holidays

- Complimentary meals during shifts (subject to eligibility)

- Uniform provision (subject to role)

- Opportunities for rapid career advancement

At Britannia Hotels, we are committed to creating an inclusive workplace. We welcome applications from all qualified individuals, regardless of age, disability, gender identity, marital status, pregnancy, race, religion, or sexual orientation.

**Join Us:**



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