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Retail Team Supervisor

2 months ago

Coffeyville, Kansas, United States Bracknell Full time

Retail Team Supervisor - Bracknell

Role Overview

Hours: 37.5hrs (Full flexibility required)

Your Responsibilities

As a Retail Team Supervisor, your primary objective is to foster a high-performing, motivated, and engaged workforce by leading, mentoring, and inspiring your team. You will promote a culture where team members enjoy their roles and engage in meaningful interactions with customers to understand their needs, ensuring they receive the right products and services.

Your role includes managing individual performance and developing the team to meet and exceed business objectives, maintain store standards, and ensure compliance.

Reporting directly to the Store Leader, you will share responsibility for managing the team members within the store, assisting in daily operations.

Travel may be required for store visits and team meetings, and depending on store location and trading patterns, weekend and evening shifts may be necessary.

Key Responsibilities

The main duties of the role include:

  • Empowering your team to engage effectively with customers, facilitating easier purchasing decisions.
  • Monitoring daily store performance by delivering briefings and essential business updates to the team.
  • Collaborating with the Store Leader to drive team performance and conducting monthly one-on-one meetings.
  • Utilizing sales frameworks and tools to enhance team effectiveness.
  • Providing regular, constructive feedback and demonstrating effective coaching techniques to nurture talent and succession planning within the store.
  • Exhibiting a strong passion for the company’s products, services, and offerings, becoming a knowledgeable resource for the team.
  • Ensuring compliance with company policies and procedures through effective use of in-store systems.
  • Maximizing store productivity and efficiently managing staff schedules.
  • Ensuring adherence to compliance standards related to store operations, health and safety, cash management, security, and stock control.
  • Acting as a deputy for the Store Leader when necessary.
  • Encouraging your team to take pride in the store's appearance and overall environment.

For more information about the Benefits, Skills, and Experience required for this role, please visit the company’s careers website.