Ambulance Billing Expert 1 or 2

2 weeks ago


Clearwater, United States Pinellas County FL Full time

Join a dynamic and high-energy team, leveraging your expertise in medical billing. Pinellas County Ambulance Billing stands as one of the largest ambulance service providers in the nation, dedicated to achieving national recognition as the premier authority in ambulance billing.

This role is situated within the Program Services sector of the Financial Services Division, part of the Safety and Emergency Services Department of Pinellas County. The position involves intricate technical and financial responsibilities focused on compliance, oversight, analysis, and processing tasks associated with the ambulance billing revenue cycle. Key competencies and responsibilities include:

  • Managing the Emergency Medical Services (EMS) medical billing system, ensuring that funds owed to the County are collected from both public and private insurance providers, including The Center for Medicare and Medicaid Services (CMS);
  • Collaborating with the County Attorney's Office to facilitate the collection of outstanding funds and resolve matters related to estates, probates, and claims;
  • Demonstrating comprehensive knowledge and independent application of State and Federal healthcare regulations;
  • Understanding standard medical terminology and exercising a high degree of independent judgment in applying concepts such as medical necessity;
  • Applying knowledge of billing intricacies related to various insurance carriers, hospitals, hospices, the Veterans Administration, and skilled nursing facilities;
  • Conducting account analysis to determine appropriate actions for account resolution;
  • Interpreting and applying complex regulations and departmental billing policies, as well as managing secondary billing functions, including denials and appeals;

This position represents the journey level within the classification series. Individuals may provide guidance and instruction to junior medical billing staff and may serve as a group lead for support personnel. The role reports to a supervisor or manager and differs from the Medical Billing Specialist 1 by requiring a greater level of independent judgment and decision-making. The assignments are characterized by a higher complexity level.

Work for this position is conducted onsite, Monday through Friday.

Key Responsibilities:

  • Research, verify, update, and ensure the accuracy of information within the medical billing system.
  • Investigate and resolve claim discrepancies, such as verification failures and claim rejections.
  • Manage electronic claims submissions and retrieve files through designated platforms.
  • Oversee the submission and reconciliation of claims sent to Collection Agencies, including generating Collections reports.
  • Conduct routine Quality Assurance assessments related to claim submissions and special projects to address identified issues.
  • Perform Quality Assurance reviews on pre-and post-billed ambulance services, identifying billing patterns or trends.
  • Convert incoming correspondence into PDF files following established scanning protocols.
  • Coordinate the mailing of paper claims and necessary documentation as required.
  • Process return mail according to guidelines.
  • Accurately sort and distribute incoming mail to the appropriate recipients.
  • Manage additional information correspondence by submitting requested documentation from insurance providers.
  • Review workflows to determine necessary actions for additional information requests.
  • Document and process all incoming correspondence, excluding Medicare appeals and jail denials.
  • Assist with Document Management tasks, including sorting and archiving.
  • Resolve assigned tickets through the Ticketing System while adhering to service level agreements.
  • Update payer information as necessary.
  • Determine the appropriate payer based on transport circumstances and applicable regulations.
  • Apply medical billing knowledge to verify insurance procedures.
  • Interpret medical information from ambulance Patient Care Reports and other records to assess medical necessity and service levels.
  • Audit accounts to validate past actions and determine subsequent steps.
  • Address EOB issues with insurance carriers.
  • Perform various tasks in an automated office environment.
  • Prepare status reports and undertake special projects as needed.
  • Execute other related duties as assigned.

Qualifications:

  • Proficiency in Microsoft Windows, Word, Excel, and Adobe Acrobat.
  • Experience with various automated software applications.
  • Must not be listed on the Health & Human Services exclusion list.
  • Other relevant knowledge, skills, abilities, and credentials as required for the position.
  • Ability to handle a variety of customer service and administrative tasks, including emergency and disaster response duties.

Medical Billing Specialist 1:

  • Minimum of three years of experience in medical billing, claim analysis, denial review, or secondary billing workflows; or
  • An equivalent combination of education, training, and/or experience.

Medical Billing Specialist 2:

  • Minimum of five years of experience in medical billing, claim analysis, denial review, or secondary billing workflows; or
  • An equivalent combination of education, training, and/or experience.

Benefits:

  • Our benefits are among the best in the region. Explore the offerings.
  • Looking for a robust retirement plan? We provide options through the Florida Retirement System (FRS), including investment and pension plans.
  • Additional perks include deferred compensation programs and wellness centers.

For More Information:

Please review the complete classification description, including Physical/Mental Demands, Working Conditions, and Knowledge, Skills, and Abilities.



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