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About Redwood Credit Union
Redwood Credit Union is dedicated to transforming the financial services landscape. Since our inception in 1950, we have been committed to assisting individuals in achieving their financial aspirations while prioritizing community support.
Role Overview
As a Member Service Associate, you will play a pivotal role in delivering outstanding service to our members and the community. Your contributions will be essential in fostering relationships built on trust, cooperation, and exceptional service.
Key Responsibilities
In this position, you will:
- Provide exceptional service to all members, volunteers, and staff.
- Utilize a consultative approach to ensure members receive maximum value from our products and services.
- Assist members with various transactions, from withdrawals to loan applications.
Qualifications
The ideal candidate will possess:
- A combination of education and experience equivalent to a high school diploma.
- At least 6 months of experience in a retail sales or cash handling environment.
- Strong multitasking abilities and a collaborative spirit.
- A commitment to delivering excellent service and doing what is right for our members.
Compensation and Benefits
The starting hourly wage ranges from $22.00 to $27.00, based on experience. We offer a comprehensive benefits package, including:
- Medical, dental, and vision insurance.
- Employee performance incentive plans.
- 401(k) with employer matching.
- Generous paid time off and holidays.
- Discounts on loans and other financial products.
Why Choose Redwood Credit Union?
We are a local financial institution recognized for our exceptional service and commitment to our members. Our accolades include:
- Top 5 Healthiest Credit Union in the USA.
- Best Places to Work in the North Bay for 18 consecutive years.
- Superior service ratings from over 90% of our members.
Join us in our mission to serve the best interests of our members, employees, and communities.
