Customer Service Representative
4 weeks ago
Job Summary
The Culinary Institute of America is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, utilizing effective selling techniques, and providing in-depth product knowledge in a specialty retail environment.
Key Responsibilities
- Greets and welcomes customers to the store with enthusiasm.
- Suggests additional items utilizing sales skills to build multiple sales.
- Rings items on the POS/Cash Register and bags merchandise appropriately to avoid damage when necessary.
- Regularly provides feedback to store managers on customer reaction to store and merchandise.
- Maintains the order and cleanliness of the store.
- Assists in stocking and re-stocking of merchandise throughout the store on a daily basis, including trips to the storage cages located in the tunnel.
- Assists in the Shipping/Receiving Department with packing of Shippers, and receiving of Merchandise and other areas as needed.
Requirements
- Minimum of six (6) months retail or customer service experience.
- Prior experience selling cookware, dinnerware, cutlery, kitchen electrics, and bakeware products.
- Must be available to work nights, weekends, and holidays based upon business needs.
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