Customer Service Representative

1 week ago


Napa, California, United States starstaffingservices Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at StarStaffingServices. As a key member of our Customer Service Center, you will be responsible for providing exceptional service to our customers, ensuring that their needs are met and exceeded.

Key Responsibilities
  • Provide high-quality service to customers, resolving issues and answering questions in a timely and professional manner.
  • Work closely with the Dispatch team to ensure seamless communication and support.
  • Develop and maintain a thorough understanding of our products and services to effectively address customer inquiries.
  • Collaborate with other teams to identify and implement process improvements.
  • Stay up-to-date on industry trends and best practices to continuously improve customer service.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in using technology and software applications.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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