Customer Service Representative

3 weeks ago


Napa, California, United States Apoyo Financiero Full time
Job Opportunity at Apoyo Financiero

We are seeking a skilled Customer Service Representative to join our team at Apoyo Financiero. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, meeting sales goals, and customizing financial solutions to meet their needs.

Key Responsibilities:
  • Meet sales goals by promoting our company and products to clients
  • Customize financial solutions to meet clients' needs and financial goals
  • Apply collection procedures and payment alternatives to minimize delinquency and credit losses
Requirements:
  • 1 year of customer service experience in sales, collections, or financial services
  • Service-oriented and able to resolve customer grievances
  • Strong phone presence and experience dialing multiple calls per day
  • Bilingual (English/Spanish)
  • Numeric data skills and accuracy with computer
  • Self-motivated and a strong desire for professional growth
Benefits:
  • Competitive hourly rate of $19.00 - $20.00
  • Medical benefits
  • 401(K) Retirement plan
  • Generous PTO, including paid holidays, sick days, bereavement days, and vacation days
  • An inspiring career path with growth and training opportunities

We are an Equal Opportunity Employer and are committed to building a diverse and inclusive team. If you are a motivated and customer-focused individual with a passion for financial services, we encourage you to apply for this exciting opportunity.



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