Aviation Service Representative

1 week ago


Ketchikan, Alaska, United States Atlantic Aviation Full time
About the Role

This is an exciting opportunity to join Atlantic Aviation as a Ticket Agent at our Ketchikan, AK location. As a key member of our team, you will be the first point of contact for clients arriving at the facility, providing professional service and assistance to ensure a seamless experience.

Key Responsibilities
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Process customer purchases and fuel transactions, ensuring accuracy and attention to detail.
  • Collaborate with line service personnel and pilots to ensure all customer service needs are met, promoting a positive and efficient experience.
  • Make hotel and catering reservations for inbound and outbound aircraft, utilizing your organizational skills to coordinate logistics.
Requirements
  • Customer service/hospitality experience, with a proven track record of delivering exceptional service.
  • High school diploma or GED certificate, with a strong foundation in basic math calculations.
  • 18 years of age, with a valid state driver's license.
What We Offer

As a Ticket Agent with Atlantic Aviation, you will have the opportunity to work in a fast-paced environment, interacting with a diverse range of clients and stakeholders. We maintain a drug-free workplace and perform pre-employment substance testing, ensuring a safe and healthy work environment.



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