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Motorcoach Driver

2 months ago


Ketchikan, Alaska, United States Cape Fox Lodge Full time

Cape Fox Lodge is seeking enthusiastic and knowledgeable individuals to join our team as Motorcoach Drivers and Tour Guides for the upcoming season. As a CDL Driver Guide, you'll be responsible for providing safe and memorable transportation experiences for our guests while showcasing the beauty of Ketchikan, Alaska.

Your Responsibilities:

  • Provide exceptional customer service while safely transporting passengers in a motorcoach.
  • Deliver engaging narrated tours both within the vehicle and at various tour destinations.
  • Assist passengers with boarding and disembarking, ensuring smooth transitions between cruise ships and tour vehicles.
  • Manage passenger tickets and itineraries, providing clear information about tour schedules.
  • Maintain accurate records of passenger counts, driving routes, mileage, fuel consumption, and hours worked.
  • Conduct routine vehicle inspections and perform basic maintenance tasks to ensure optimal performance.
  • Maintain a clean and presentable motorcoach at all times.
  • Communicate effectively with dock staff, cruise line partners, and tour venue representatives.
  • Report any accidents, injuries, unsafe working conditions, or damages promptly.
  • Demonstrate a thorough knowledge of the surrounding area and navigate efficiently to various destinations.
  • Adhere to all state traffic laws and ensure all necessary driving documents are current and readily accessible.

Qualifications:

  • Prior experience in customer service or tourism is highly desirable.
  • Valid Commercial Driver's License (CDL) with Passenger and Airbrake endorsements.
  • Current DOT Medical Card.
  • Clean Motor Vehicle Record from the state of your current driver's license for the past three years.
  • Ability to pass a pre-employment drug test and participate in a monthly Random Consortium program.
  • Minimum age of 21 years old.
  • Ability to regularly lift objects weighing between 5 and 100 pounds.
  • Physical capability to perform tasks such as standing, walking, sitting, kneeling, crouching, and reaching.
  • High school diploma or equivalent.
  • Excellent personal hygiene and professional appearance.
  • Proficiency in reading, writing, understanding, and speaking English.