Front Desk Specialist

2 weeks ago


Beckley, West Virginia, United States Hired LLC Full time
Job Summary

We are seeking a highly organized and customer-focused individual to fill the role of Front Desk/Inventory Specialist at Hired LLC.

This position combines customer service, administrative tasks, and inventory management responsibilities, making it an ideal fit for someone who enjoys working in a fast-paced environment and is passionate about outdoor equipment.

Key Responsibilities
  • Customer Service:
    • Provide exceptional customer service by greeting and assisting customers in a professional and friendly manner.
    • Answer phone calls, provide product information, schedule appointments, and process sales.
    • Handle customer inquiries and complaints efficiently and effectively.
  • Inventory Management:
    • Maintain accurate records of inventory levels, including parts, accessories, and lawn mowers.
    • Conduct regular inventory counts and reconcile discrepancies.
    • Assist with ordering and receiving new inventory.
    • Organize and maintain the inventory storage area.
  • Administrative Tasks:
    • Prepare and process sales and repair orders.
    • Handle cash and credit card transactions.
    • Maintain organized customer and sales records.
    • Assist with general office duties, such as filing, data entry, and answering emails.
Requirements
  • Strong customer service skills with a positive attitude.
  • Excellent organizational and time management abilities.
  • Attention to detail and accuracy.
  • Proficiency in computer systems and software (POS systems, inventory management software).
  • Basic knowledge of lawn mowers and outdoor power equipment preferred.
  • Ability to work independently and as part of a team.

We offer a competitive starting pay of $10/hour with performance increases. If you are a motivated and customer-focused individual with a passion for outdoor equipment, we encourage you to apply.


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