Hotel Operations Manager

2 weeks ago


Beckley, West Virginia, United States VP Management Full time
Job Overview

The General Manager of the hotel property is responsible for overseeing the lodging facility to ensure excellent guest satisfaction and to enhance the facility's reputation among travelers.

This role requires a strong leader who can manage the staff and services offered, ensuring compliance with franchise and brand standards.

Key Responsibilities:

  • Oversee all daily hotel operations to guarantee an outstanding guest experience
  • Manage hotel services, including front desk, housekeeping, maintenance, budgeting, revenue management, team building, and employee development
  • Build and maintain relationships with customers, staff, vendors, and stakeholders
  • Develop and implement marketing strategies to promote hotel services
  • Monitor economic trends and adjust operations accordingly

Requirements:

  • Bachelor's degree in hotel management or business management (or equivalent experience)
  • Excellent organizational, communication, and leadership skills
  • Ability to create a positive impact on the hotel through meeting financial and customer service goals

What We Offer:

A growth-oriented company with an engaging work culture, offering opportunities for professional development and growth.



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