Front Office Manager

3 weeks ago


Beckley, West Virginia, United States LifePoint Health Full time
About the Role

We are seeking a highly skilled and organized Front Office Manager to join our team at Raleigh General Hospital. As a key member of our healthcare team, you will be responsible for ensuring the smooth operation of our medical clinic and providing exceptional patient care.

Key Responsibilities
  • Organize and implement front desk duties and supervise staff to ensure efficient and effective patient flow.
  • Act as a liaison between providers, customers, vendors, and outside agencies to ensure seamless communication and coordination.
  • Adhere to hospital standards of performance and maintain a high level of accuracy in job-related tasks and functions.
  • Develop and implement policies and procedures to improve patient satisfaction and experience.
  • Collaborate with the Clinic Coordinator and Market Director to achieve departmental goals and objectives.
Requirements
  • High school education required.
  • Significant working knowledge of computers, telephones, copy and fax machines.
  • ECW, Athena, and Meditech experience preferred or another form of Electronic Medical Records.
  • Healthcare background including medical terminology, experience with coding, insurance billing and retrievals, and general knowledge of the operation and administration of a medical office.
What We Offer

Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.



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