Account Relationship Manager

3 days ago


North Wales, Pennsylvania, United States BLACKHAWK INDUSTRIAL OPERATING CO Full time
About the Role

The Sales Support Specialist will play a crucial role in supporting the sales team at BlackHawk Industrial Operating Co. This individual will be responsible for providing exceptional customer service, analyzing customer needs, and processing orders.

Main Responsibilities:

  1. Respond to customer inquiries and provide timely solutions.
  2. Work with suppliers and Account Managers to identify product solutions and provide quotes.
  3. Process customer orders, returns, and test orders.
  4. Monitor and maintain P21 portals for potential issues.
  5. Develop a deep understanding of BlackHawk's policies, procedures, and systems.

Necessary Qualifications:

  • 1+ year of experience in customer service or inside sales.
  • Excellent communication and problem-solving skills.
  • Ability to learn and apply experience with vending platforms.
  • Knowledge of Microsoft Office Suite required.

Compensation Package: Our comprehensive compensation package includes health insurance, HSA with employer match, 401(k) plan, and more.



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