Bilingual Insurance Support Specialist

2 weeks ago

Las Vegas, Nevada, United States Access To Healthcare Network Full time
Position Overview

Recognized as a Top Workplace in Northern Nevada

Outstanding Benefits Offered

Explore our Comprehensive Benefits Package

  • 4 weeks of Paid Time Off within the First Year - Front Loaded
  • 14 Paid Holidays Each Year
  • Flexible Hybrid Work Options
  • 403B Retirement Plan with 4% Employer Match
  • 4 Weeks of Paid Parental Leave
  • Up to 4 Weeks of Paid Catastrophic Leave
  • Medical, Dental, and Vision Coverage - Effective from the 1st day of the month following hire
  • No-Cost Health Insurance Options for Full-Time Employees
  • Affordable Health Insurance for Dependents
  • Health Reimbursement Account
  • Employee Hardship Loan Program
  • Complimentary Life Insurance and Long-Term Disability Coverage
  • Tuition Assistance Available
  • Support for Continuing Education
  • Dog-Friendly Environment
  • Child-Friendly Workplace
  • Positive Organizational Culture

ROLE SUMMARY: The Bilingual Health Insurance Specialist is tasked with upholding the highest standards of professionalism and ethics while representing Access to Health Network (AHN) to clients and partners. The ideal candidate is a driven, organized individual who excels under pressure and can manage multiple tasks efficiently. This role involves assisting clients in enrolling in insurance products, processing premiums, and handling referrals for the Nevada Medication Assistance Program (NMAP) from partner organizations.

ESSENTIAL QUALIFICATIONS:

  • Bilingual proficiency in English and Spanish is required.
  • Must successfully pass a background check.
  • Compliance with all HIPAA regulations is mandatory.
  • A valid driver's license is required, with the ability to operate the AHN company vehicle as necessary.
  • Must obtain an Exchange Enrollment Facilitator License (EEF) within 90 days, at the agency's expense.
  • Develop and maintain a foundational understanding of health insurance systems and terminology.
  • Acquire a basic knowledge of AHN's administrative duties, services, and systems.
  • Attendance at staff meetings and collaboration with direct reports is expected.

KEY DUTIES AND RESPONSIBILITIES:

  • Maintain knowledge of non-AHN healthcare programs such as Medicaid, Medicare, Nevada Check-Up, Prescription Drug Programs, and Women's Health Connection.
  • Exhibit compassion and professionalism while serving clients.
  • Ensure all clients and prospective clients are treated with respect and dignity.
  • Contribute to the objectives set by the Nevada Department of Health and Clark County Nevada.
  • Conduct eligibility screenings for potential Ryan White services.
  • Process referrals in accordance with AHN policies.
  • Gain familiarity with the Nevada/Federal Health Exchange, HIP, and Medicaid eligibility criteria and enrollment processes.
  • Assist eligible consumers in enrolling in the Premium Assistance Program.
  • Manage premium payments for state-approved insurance plans.
  • Ensure Ryan White Part B files are current and complete.
  • Develop expertise in AHN services available to members.
  • Submit all programmatic reports punctually and accurately.
  • Process NMAP referrals to determine eligibility.
  • Collect information from clients to ascertain the payer of last resort.
  • Foster effective working relationships with AHN providers, members, partners, and funders.
  • Accurately record client information in CareWare and Salesforce.
  • Regularly update database and spreadsheet entries with new information.
  • Demonstrate multitasking abilities and critical thinking skills.
  • Develop a basic understanding of Salesforce and CareWare.
  • Conduct thorough reviews of applications for insurance qualification.
  • Communicate complex concepts clearly.
  • Adapt to changing work environments and responsibilities.
  • Perform additional duties as assigned.

EDUCATIONAL REQUIREMENTS:

  • High School Diploma; Associate's Degree preferred.

EXPERIENCE REQUIREMENTS:

  • Minimum of one year in health insurance, sales, or related experience preferred.
  • At least three years of computer experience, including proficiency in Microsoft operating systems, word processing, spreadsheets, and database management.
  • Demonstrated experience in organizational communication planning and execution.

WORK ENVIRONMENT:

  • Typically moderate noise levels in a climate-controlled office setting.
  • Ability to sit at a computer for 6 - 8 hours daily.
  • Ability to stand for 3 - 6 hours daily.
  • Capability to perform repetitive hand/wrist movements.
  • Must be able to lift and carry up to 30 pounds consistently.

The information provided here outlines the general nature and level of the position but is not an exhaustive list of responsibilities, duties, and skills required. Responsibilities and duties may be adjusted to meet the needs of Access to Healthcare Network. This description does not establish a contract or implied contract for employment.

As an equal opportunity employer, we are dedicated to fostering a diverse workforce and encourage all qualified candidates to apply.

  • Bilingual Customer Support Specialist

    1 week ago

    Las Vegas, Nevada, United States Modern Choice Insurance LLC Full time

    Job OverviewWe are seeking a dedicated BILINGUAL Customer Support Specialist. This role is ideal for individuals who are eager to grow and gain insights into the insurance sector.As a full-time member of our team, you will deliver outstanding customer service to our clientele. To effectively assist our Spanish-speaking customers, candidates must be...

  • Bilingual Insurance Support Specialist

    2 weeks ago

    Las Vegas, Nevada, United States Access To Healthcare Network Full time

    Position OverviewRecognized as a Leading Workplace in Northern NevadaHonored for Supporting Working FamiliesExplore Our Exceptional BenefitsFour weeks of Paid Time Off in the First Year - Front LoadedFourteen paid holidays each yearFlexible Hybrid Work Options Available403B Retirement Plan with a 4% MatchFour Weeks of Paid Parental LeaveUp to Four Weeks of...

  • Bilingual Insurance Support Specialist

    2 weeks ago

    Las Vegas, Nevada, United States Access To Healthcare Network Full time

    Position OverviewRecognized as a Top Workplace in Northern NevadaHonored for Excellence in Supporting Working FamiliesExplore Our Exceptional BenefitsFour Weeks of Paid Time Off in the First Year - Front LoadedFourteen Paid Holidays Each YearFlexible Hybrid Work Arrangements403B Retirement Plan with a 4% Employer MatchFour Weeks of Paid Parental LeaveUp to...

  • Bilingual Immigration Legal Support Specialist

    2 weeks ago

    Las Vegas, Nevada, United States ATHARI ENTERPRISES INC Full time

    Job OverviewPosition: Bilingual Immigration Legal Support SpecialistCompany: ATHARI ENTERPRISES INCJob ResponsibilitiesWe are seeking a dedicated full-time bilingual (Spanish/English) legal support specialist. The ideal candidate will possess a minimum of 2-3 years of experience in legal assistance, with a preference for expertise in Immigration Law.Key...

  • Bilingual Education Specialist

    2 weeks ago

    Las Vegas, Nevada, United States CCSD Full time

    Position Title: Bilingual Education SpecialistOverview:We are seeking a dedicated Bilingual Education Specialist to join our team. This role is essential in supporting English Language Learners (ELL) in achieving academic success.Key Responsibilities:Provide specialized instruction and support to ELL students.Collaborate with educators to develop effective...

  • Client Support Specialist

    2 weeks ago

    Las Vegas, Nevada, United States Life Trans, Inc Full time

    Key Responsibilities of a Client Support Specialist Handle incoming inquiriesArrange transportation services for clientsConfirm insurance eligibilityClient Support Specialist Job Overview We are seeking a knowledgeable and dedicated client support specialist who consistently demonstrates high performance and contributes to the overall quality of our client...

  • Insurance Sales Specialist

    1 week ago

    Las Vegas, Nevada, United States RA Jaramillo Insurance Agency Inc Full time

    Job OverviewAre you a proactive individual with a passion for customer service? Do you enjoy engaging with clients and assisting them with their insurance needs? If so, a position with RA Jaramillo Insurance Agency Inc may be the perfect fit for you.We are looking for a dynamic professional who is eager to contribute to our agency's growth through meaningful...

  • Insurance Sales Specialist

    2 weeks ago

    Las Vegas, Nevada, United States RA Jaramillo Insurance Agency Inc Full time

    Job OverviewAre you a personable and service-oriented individual? Do you have a passion for assisting clients? If so, a career in the insurance sector could be the perfect fit for you.We are looking for a dynamic professional eager to contribute to our agency's growth through meaningful interactions and exceptional customer service. If you are a driven...

  • Bilingual Legal Support Specialist

    2 weeks ago

    Las Vegas, Nevada, United States Express Employment Professionals Full time

    Position Overview:Express Employment Professionals is seeking a Bilingual Legal Runner for a prominent Law Firm in Central Las Vegas. This role is perfect for a dynamic and enthusiastic individual ready to thrive in a fast-paced setting. The ideal candidate will embrace challenges and excel under pressure in a very busy environment.Key Qualifications:-...

  • Bilingual Legal Support Specialist

    2 weeks ago

    Las Vegas, Nevada, United States Express Employment Professionals Full time

    Position Overview:Express Employment Professionals is seeking a Bilingual Legal Runner for a prominent law firm in Central Las Vegas. This role is designed for a dynamic and energetic individual who thrives in a fast-paced environment. The ideal candidate will embrace challenges and excel under pressure, as this is a highly demanding position.Key...

  • Healthcare Support Specialist

    1 week ago

    Las Vegas, Nevada, United States Marsha E Goodhead MD Full time

    Position OverviewWe are looking for a dedicated Healthcare Support Specialist to contribute to our medical practice. This role involves executing essential administrative and clinical tasks to ensure the efficient operation of our healthcare facility.Key Responsibilities:Assist medical professionals with routine clinical proceduresGuide patients to...

  • Bilingual Accounts Receivable Specialist

    2 weeks ago

    Las Vegas, Nevada, United States Capital Credit LLC Full time

    Position OverviewAs a Bilingual Collection Specialist at Capital Credit LLC, you will play a vital role in our finance operations. We are looking for individuals who can effectively communicate in both English and Spanish.Key ResponsibilitiesRespond to inquiries related to customer accounts.Assist clients in resolving issues pertaining to their auto...

  • Client Support Specialist

    1 week ago

    Las Vegas, Nevada, United States Down4Sound Shop Full time

    Position OverviewWe are currently seeking a Client Support Specialist at Down4Sound Shop. Our organization is expanding, and we are in search of enthusiastic and personable individuals to enhance our customer service team.Key ResponsibilitiesThe ideal candidate will: Exhibit professionalism and promptness in all interactions Maintain a positive and...

  • Claims Support Specialist

    2 weeks ago

    Las Vegas, Nevada, United States GGRM Law Firm Full time

    Job OverviewPosition Title: Workers' Compensation Claims AssistantWe are seeking a dedicated Workers' Compensation Claims Assistant to provide essential support to our Workers' Compensation Claims Specialist at GGRM Law Firm. This role is vital in assisting clients who have suffered injuries, ensuring they receive the help they need during challenging...

  • Healthcare Support Specialist

    2 weeks ago

    Las Vegas, Nevada, United States Genesis Lifestyle Medicine Of Nevada Full time

    Position OverviewGenesis Lifestyle Medicine of Nevada is seeking dedicated part-time Healthcare Support Specialists to enhance our patient care services in the fields of medical weight management, hormone therapy, and wellness aesthetics.Role Summary: The ideal candidate will act as a vital support to our medical professionals within our supervised health...

  • Client Support Specialist

    6 days ago

    Las Vegas, Nevada, United States Insurance Navy Full time

    Career OpportunityBecome a vital part of a thriving auto insurance agency in Nevada. We are in search of committed individuals to enhance our team and contribute to our ongoing success. Numerous roles are available at our Las Vegas office.Company OverviewInsurance Navy, founded in 2007 in Chicago, IL, focuses on non-standard auto insurance sales and...

  • Insurance Sales Representative

    1 week ago

    Las Vegas, Nevada, United States RA Jaramillo Insurance Agency Inc Full time

    Job OverviewAre you a personable individual with a passion for customer service? Do you enjoy engaging with clients and assisting them with their insurance needs? If so, a position with RA Jaramillo Insurance Agency Inc may be the perfect fit for you.We are looking for a dynamic professional eager to contribute to our agency's growth through meaningful...

  • Graduation Candidate Retention and Support Specialist

    3 days ago

    Las Vegas, Nevada, United States Acceleration Academies Full time

    Job SummaryAcceleration Academies is seeking a highly motivated and dedicated Graduation Candidate Retention and Support Specialist to join our team. As a key member of our staff, you will play a critical role in supporting students who have disengaged from traditional school settings.Key ResponsibilitiesManage a Caseload of Students: You will be responsible...

  • Educational Support Specialist

    2 weeks ago

    Las Vegas, Nevada, United States CCSD Full time

    Position Title: Educational Support SpecialistOverview:This role involves providing essential assistance in an educational setting, specifically aimed at enhancing student learning experiences.Employment Duration: 9 Months, 7 Hours per dayApplication Requirements:Applicants must ensure that all necessary documentation is submitted to demonstrate eligibility,...

  • Insurance Customer Support Specialist

    2 weeks ago

    Las Vegas, Nevada, United States Wagner Allstate Full time

    Position Overview: At Wagner Allstate, we are looking for a Full-Time Licensed Insurance Customer Service Representative who is committed to delivering outstanding service. Key Responsibilities: Provide exceptional support to clients regarding their insurance needs.Address inquiries related to policies and claims efficiently.Process policy modifications and...