Customer Experience Specialist

2 days ago


Lake Mary, Florida, United States Online Labels Group Full time
About Our Company

At Online Labels Group, we take pride in providing top-notch products and services to our valued customers. We are currently seeking a skilled and detail-oriented individual to fill the position of Customer Service Representative.

Compensation Details

The estimated hourly wage for this role is between $15-$17, with opportunities for bonuses and benefits packages.

Job Responsibilities

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or live chat
  • Address customer concerns and resolve issues in a timely manner
  • Complete administrative tasks as assigned by management
  • Collaborate with cross-functional teams to meet customer needs

Skills and Qualifications:

  • Exceptional communication and problem-solving skills
  • Proven ability to multitask and manage competing priorities
  • Proficiency in using computer software and systems
  • Ability to build strong relationships with customers and colleagues

Benefits and Perks:

  • Eligibility for performance-based bonuses
  • Access to comprehensive health insurance plans
  • Generous PTO policy
  • Retirement savings plan with company matching
  • Holiday pay and supplemental insurance options


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