Customer Experience Specialist

3 days ago


Lake Worth, Florida, United States The Joint Chiropractic Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist at The Joint Chiropractic.

As a key member of our team, you will play a vital role in providing exceptional service to our patients and members, ensuring their needs are met and exceeded. Your passion for health and wellness will shine through in your interactions with our clients, and your sales skills will help drive business growth.

The ideal candidate will possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and demonstrate a strong commitment to delivering high-quality results. If you have a proven track record of success in sales or customer-facing roles and are looking for a challenging and rewarding opportunity, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional patient care and ensure a positive experience for every client
  • Sell memberships and services to meet sales goals
  • Greet patients and check them in for appointments
  • Answer phone calls and respond to patient inquiries
  • Re-engage inactive members and stay updated on membership options and promotions
  • Support team goals and maintain a clean and organized workspace
  • Present and sell memberships and visit packages confidently

Requirements:

  • High school diploma or equivalent required; office management or marketing experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong sales skills and ability to meet sales goals
  • Physical demands include standing and/or sitting for long periods and lifting up to 50 pounds

Benefits:

  • Competitive hourly rate: $13/hour + BONUS
  • Flexible scheduling to accommodate various shifts
  • Ongoing training and development opportunities
  • A fun and supportive team environment

About Us:

The Joint Chiropractic is a world-class organization dedicated to providing exceptional healthcare services to our patients and members. Our team is passionate about helping people achieve their health and wellness goals, and we're committed to delivering the highest level of quality and excellence in everything we do.



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