Customer Service Representative

1 week ago


Brentwood, Tennessee, United States Floor & Decor Holdings, Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused Cashier to join our team at Floor & Decor Holdings, Inc. As a Cashier, you will be the first and last point of contact for our customers, providing exceptional service and ensuring a seamless shopping experience.

Key Responsibilities
  • Greet every customer in a helpful and courteous manner, making them feel welcome and valued.
  • Process customers at checkout using our point of sale system, handling cash, credit card transactions, and returns with accuracy and efficiency.
  • Provide above-and-beyond customer service, exceeding expectations and building strong relationships with our customers.
  • Stock, tag, and display merchandise as required, maintaining a visually appealing store environment.
  • Participate in visual merchandising and store displays to create an engaging shopping experience.
Requirements
  • Must be 18 years or older.
  • Knowledge of basic math skills and ability to handle cash accurately.
  • Customer service experience, preferably in a retail environment.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer
  • Bonus opportunities at every level.
  • Career advancement opportunities within the company.
  • Relocation opportunities across the country.
  • 401(k) with discretionary company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • A personal holiday and Volunteer Time Off program.
  • Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria).
Equal Employment Opportunity

Floor & Decor Holdings, Inc. provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion, or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.



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