Customer Service Representative

1 week ago


Brentwood, Tennessee, United States Randstad Full time
Job Summary

We are seeking a skilled Call Center Representative to join our team at a growing healthcare organization in Brentwood, TN. As a key member of our customer service team, you will be responsible for providing exceptional support to patients and healthcare professionals through inbound and outbound calls.

Key Responsibilities
  • Manage incoming calls to assist customers with their inquiries and concerns
  • Handle and conduct phone duties in a timely and professional manner, adhering to company policies and procedures
  • Achieve member engagement standards set for the department by following established departmental policies and procedures
Requirements
  • 1+ years of experience in a healthcare or pharmaceutical customer service/call center environment (excluding home healthcare)
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and meet productivity standards
What We Offer
  • A competitive hourly rate of $20-$21
  • A comprehensive benefits package, including health insurance and a 401K contribution
  • A dynamic and supportive work environment

At Randstad, we are committed to providing our clients with exceptional service and our candidates with personalized support. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.



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