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Customer Service Representative

2 months ago

Brentwood, Tennessee, United States Randstad US Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team at Randstad US. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the healthcare industry.

Key Responsibilities
  • Manage incoming calls to assist customers with their inquiries and concerns.
  • Handle and conduct phone duties in a timely and professional manner in accordance with company policies and procedures.
  • Achieve member engagement standards set for the department by following established departmental policies and procedures.
  • Possess excellent verbal and written communication skills.
  • 1+ years of experience in a healthcare or pharmaceutical customer service/call center environment (excluding home healthcare).
  • Proven record of providing top customer service to customers.
  • Problem-solving skills and ability to work under pressure.
  • Must have a minimum of a completed Associate degree.
Requirements
  • Years of experience: 2 years
  • Experience level: Experienced
About Randstad US

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.