Customer Success Advocate
2 days ago
Game Nerdz is a leading retailer of games, accessories, and FUN, seeking a highly skilled Customer Success Representative to join our team-oriented family. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through prompt, polite, and professional communication.
Key Responsibilities- Respond to customer inquiries via email, chat, and phone, providing accurate and timely information on orders, inventory, and products.
- Greet walk-in customers, process orders, and manage in-person pick-ups with a positive and friendly attitude.
- Utilize our computer operating system to provide pricing and inventory information to customers.
- Process product returns in accordance with company and vendor policies.
- Proficiency in Microsoft Windows, Google Suite, and various browsers, with the ability to work within multiple applications simultaneously.
- Excellent interpersonal, communication, business writing, and verbal communication skills.
- Proven ability to work independently and follow processes and direction.
- Strong organizational and prioritization skills, with the ability to meet set deadlines.
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- STD/LTD
- Company-paid Life Insurance
-
Customer Success Manager
3 days ago
Richardson, Texas, United States RealPage Full timeJob SummaryThe Limited Engagement Customer Success Manager plays a crucial role in driving customer satisfaction and growth for RealPage. This position involves engaging with customers on a short-term basis to understand their business objectives and challenges, and developing plans to improve the relationship and drive positive outcomes.Key...
-
Senior Customer Success Leader
4 weeks ago
Richardson, Texas, United States RealPage Full timeOverview of the Senior Customer Success Leader Role at RealPage:The Senior Customer Success Leader at RealPage plays a crucial role in guiding a team of Solution Account Managers (SAMs) within the multi-family sector. The ideal candidate will possess exceptional motivational skills, a strong analytical mindset, and a genuine dedication to ensuring customer...
-
Customer Success Strategist
3 weeks ago
Richardson, Texas, United States RealPage, Inc. Full timeJob SummaryThe Investment Management Solutions Expert will leverage real estate industry expertise and in-depth knowledge of RealPage Investment Management solutions to connect customer business objectives to the functional capabilities of our products and solutions. This role will drive collaboration across teams to boost customer lifetime value, improve...
-
Client Success Specialist
4 weeks ago
Richardson, Texas, United States Lennox Full timePosition OverviewAt Lennox, we uphold our Core Values of Integrity, Respect, and Excellence in every aspect of our operations. These values guide our interactions and decisions.Key ResponsibilitiesIn this role, you will:Provide exceptional support to our Residential National Account Customers through various communication channels.Assist in sales-related...
-
Customer Success Training Specialist
4 days ago
Richardson, Texas, United States Year Up United Full time{"h1": "Launch Your Career with Year Up United", "p": "Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Our program combines technical and professional training with access to...
-
Richardson, Texas, United States RealPage Full timeJob Title: VP, Customer Success Strategic AccountsRealPage is seeking a highly skilled and experienced VP, Customer Success Strategic Accounts to join our team. As a strategic leader, relationship builder, and loyalty creator, you will be responsible for driving adoption and growth in support of our Strategic Accounts.Key Responsibilities:Develop and execute...
-
Richardson, Texas, United States RealPage Full timePOSITION OVERVIEW The Vice President of Customer Success for Strategic Accounts will play a pivotal role within RealPage's Customer Success division, acting as a strategic leader and relationship architect for our most vital accounts, which contribute approximately 13% of our recurring revenue. You will oversee a team of exceptional Customer Success Managers...
-
Richardson, Texas, United States RealPage Full timePOSITION OVERVIEW The Vice President of Customer Success for Strategic Accounts will serve as a pivotal leader within RealPage's Customer Success division, focusing on fostering relationships and cultivating loyalty among our most significant accounts, which contribute approximately 13% of our recurring revenue. This role involves leading a team of...
-
Richardson, Texas, United States RealPage Full timePOSITION OVERVIEW The Vice President of Customer Success for Strategic Accounts will serve as a pivotal leader within RealPage's Customer Success division, focusing on fostering relationships and enhancing loyalty for our most critical accounts, which contribute approximately 13% of our recurring revenue. This role involves overseeing a team of skilled...
-
Client Success Specialist
4 weeks ago
Richardson, Texas, United States Lennox Full timePosition OverviewAt Lennox, we uphold our Core Values of Integrity, Respect, and Excellence in every aspect of our work. These values guide our interactions and define our commitment to our clients.Key ResponsibilitiesIn this role, you will:Provide comprehensive support to our Residential National Account Customers.Manage inbound inquiries through calls and...
-
Client Success Specialist
3 weeks ago
Richardson, Texas, United States Lennox Full timePosition OverviewAt Lennox, we uphold our Core Values of Integrity, Respect, and Excellence. These principles guide our actions and define our commitment to our clients.Key ResponsibilitiesIn this role, you will:Provide essential support to our Residential National Account Customers through various communication channels.Handle inquiries and resolve issues...
-
Richardson, Texas, United States Remote Jobs Full timeIndustry Sector: Enterprise Software SolutionsWhy Explore this Career Opportunity:Attractive compensation package up to $200,000Prospects for professional development and progression within the companyExtensive benefits package including health coverage and retirement optionsOpportunity to engage with prominent strategic clients and enhance customer success...
-
Customer Service Representative
5 days ago
Richardson, Texas, United States Health Care Service Corporation Full timeJob SummaryWe are seeking a highly skilled Customer Advocate Specialist to join our team at Health Care Service Corporation. As a key member of our customer service team, you will be responsible for analyzing and resolving customer inquiries, providing coaching and guidance to customer service advocates, and expediting the processing of telephone and written...
-
Client Success and Sales Coach
4 weeks ago
Richardson, Texas, United States Texans Credit Union Full timeOverview of the Member Success DivisionThe Member Success Coach at Texans Credit Union plays a crucial role in delivering outstanding service and guidance, ensuring that our members meet their goals and enjoy a rewarding experience. This position involves conducting observations and providing immediate coaching and feedback to various front-line positions...
-
Richardson, Texas, United States RealPage, Inc. Full timeOVERVIEW The Customer Success Account Manager (SAM) is responsible for collaborating with the broader RealPage teams to develop and implement comprehensive account strategies tailored to our clients. The SAM will recommend best practices that align with client objectives, gain a thorough understanding of the client's business goals and challenges, and...
-
Richardson, Texas, United States RealPage, Inc. Full timeOVERVIEW The Customer Success Account Manager (SAM) will collaborate closely with the broader RealPage teams to devise and implement a comprehensive account strategy tailored to our clients. The SAM will recommend optimal practices to align with client objectives, cultivate a profound understanding of the client's business aims and challenges, and...
-
Richardson, Texas, United States RealPage, Inc. Full timeSUMMARY The Customer Success Account Manager (SAM) will collaborate closely with the broader RealPage teams to formulate and implement the comprehensive account strategy for our clients. The SAM will recommend best practices to align with client objectives, develop a thorough understanding of the client's business goals and challenges, and identify...
-
Customer Service Representative
2 weeks ago
Richardson, Texas, United States Chewy Full time{"title": "Customer Service Career Opportunities", "content": "**Deliver Exceptional Customer Experiences**At Chewy, we're passionate about delivering an exceptional customer experience through multiple channels, including inbound phone calls, chats, and email. As a Customer Service Representative, you'll engage directly with customers, providing timely and...
-
Customer Service Representative
2 weeks ago
Richardson, Texas, United States GAINSCO Full timeAbout GAINSCOGAINSCO is a dynamic and growing organization that has been recognized as a Top Workplace in both our Dallas and Miami offices. We celebrate achievement and success, and our employees feel recognized and rewarded for the contributions they make daily.Our CultureWe foster innovation, determination, and recognition. Our work environment rewards...
-
Customer Service Manager
10 hours ago
Richardson, Texas, United States HARMAN Full timeAbout the RoleThe Customer Service Manager is a key strategic and operational leadership role responsible for providing solutions and support to customers, developing team competences and skills, driving continuous improvement, and developing operational requirements, processes, and technology to achieve customer satisfaction with optimal cost to the...