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Client Support Specialist
2 months ago
As a Customer Care Associate, you will play a crucial role in ensuring client satisfaction through effective communication and support. Your primary responsibility will be to handle incoming inquiries from clients, providing them with the assistance they need.
Key Responsibilities- Manage and respond to inbound calls from clients with professionalism and courtesy.
- Utilize exceptional communication skills to address client needs and resolve issues.
- Maintain a thorough understanding of company services to provide accurate information.
- Document interactions and follow up as necessary to ensure client satisfaction.
The ideal candidate will possess strong interpersonal skills and a commitment to delivering high-quality service. A background in customer service or related fields is preferred.
Why Work with Us?At Trans Perfect Translations, we value each employee's contribution and offer a supportive environment that fosters growth and development.
