Medical Front Desk Coordinator

1 day ago


Leawood, Kansas, United States Medix Full time
Medical Front Desk Role

We are seeking a highly organized and friendly Medical Front Desk professional to join our team at Medix. As a Medical Front Desk team member, you will play a vital role in creating a positive patient experience while working closely with our cross-functional organization.

Key Responsibilities:
  • Patient Experience: Greet patients and their families warmly, providing assistance and ensuring a positive first impression.
  • Triage and Communication: Triage patient-related messages and questions in a timely manner, and assist patients with resolving issues within the scope of practice or utilizing a member of the clinical care team.
  • Administrative Duties: Check and disperse daily faxes to the appropriate team member, scan documents, and maintain medical records into practice management systems.
  • Intake and Registration: Recognize, welcome, and register patients at check-in, serve as a role model for patient service, and guide patients through intake processes.
Requirements:
  • Education: High school diploma or equivalent.
  • Experience: At least 1 year of healthcare background.
  • Skills: Computer knowledge, ability to navigate Excel, Team Chats, and Instant Messaging.
Work Schedule:

Monday-Friday, 7:30a-5:30p, with a one-hour lunch break. Shifts may vary, but the team works together to ensure a smooth operation.

Compensation and Benefits:
  • Pay: $18-$21 per hour.
  • Benefits: Paid Sick Leave, Health Benefits, Dental, Vision, 401k, Short Term Disability Insurance, Term Life Insurance Plan, and Professional Development opportunities.


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