Front Desk Coordinator
3 days ago
We are seeking a friendly and organized Front Desk Coordinator to join our team at Woofs Doggy Daycare. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable experience for both our canine and human visitors.
Key Responsibilities:
- Provide warm and welcoming greetings to all guests
- Check guests in and out of our system, updating profiles as needed
- Process payments for services and maintain accurate records
- Give informative tours to new guests and their families
- Conduct thorough temperament assessments for new pups
- Maintain a clean and organized front desk area, with attention to detail
- Learn and utilize our company's POS system and Microsoft Office software
- Sell and upsell daycare, boarding, grooming, training, and retail services
- Check pups in and out of DayPlay and maintain necessary information
- Check-in boarding pups and document all necessary information
- Perform closing procedures, including balancing the cash drawer and maintaining revenue reports
Requirements:
- Ability to work 30-40 hours per week, with occasional overtime
- Customer service experience preferred, but not required
- Reliable transportation
- Ability to work weekends and holidays
- Comfortable working with all dog breeds
Benefits:
- Pay starting at $11.00/hour, with raises every 90 days
- 401(k) retirement plan and company match
- Free Day Play for your pups (up to 2) when you're on duty
- Career development opportunities within Woofs Play & Stay
Location: 10750 El Monte St, Leawood, KS 66211, USA
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