Front Desk Associate

13 hours ago


Leawood, Kansas, United States Emler Swim School Full time
About Emler Swim School

We are a leading provider of swim lessons and water safety education. Our mission is to eliminate childhood drowning, and we are committed to providing a safe and supportive environment for our customers and team members.

Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service, managing enrollments, and promoting our swim lessons and programs.

Key Responsibilities
  • Provide exceptional customer service to our customers and their families
  • Manage enrollments, collect payments, and process administrative tasks
  • Complete curriculum training to become knowledgeable on our products and services
  • Use creative thinking skills to identify and resolve challenges with customers
  • Attend paid training and development opportunities
  • Work a set schedule with a variety of shifts, including evenings and weekends
What We Offer
  • A competitive hourly rate of $13/hour
  • Opportunities to increase pay rate quickly through advancement and training
  • Tuition Reimbursement Program for college students
  • Referral Bonus Program
  • Raise opportunities for top performers
Requirements
  • Must be 17 years of age or older
  • Ability to stand for periods of time, move around the facility, and lift merchandise
What You Will Gain
  • Valuable experience in customer service and sales
  • Active work environment with opportunities to stay engaged and motivated
  • Mental wellbeing support through our employee wellness program
  • Mentorship and training opportunities to develop your skills and knowledge
  • Community outreach opportunities to make a positive impact

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