Document Imaging Specialist

3 days ago


Urbandale, Iowa, United States Lancesoft Full time
Job Summary

Lancesoft is seeking a skilled Document Imaging Processor to join our team. As a key member of our operations team, you will be responsible for ensuring high-quality output from our document and mail equipment while meeting productivity standards.

Key Responsibilities
  • Equipment Operation: Operate document and mail equipment to produce high-quality output while meeting timing and productivity standards.
  • Work Request Processing: Receive and process work requests from various entry points and formats, adhering to priority levels.
  • Performance Tracking: Track, record, and document manual and automated document/mail jobs processed through various means of input, and log and monitor performance results.
  • Equipment Maintenance: Resolve basic equipment issues, such as machine warning messages, paper jams, and inconsistent quality output, and perform basic maintenance on equipment as required.
  • Team Collaboration: Communicate progress, barriers, and/or issues to the production lead or management in a timely manner, and cross-train on other equipment, systems, and functions in the department.
Requirements
  • Education and Experience: High school diploma or equivalent and 1-2 years of work experience preferred.
  • Skills and Abilities: Good oral and written communication, problem-solving, and basic math and computer skills required. Ability to handle physical tasks, work in a team environment, and maintain a high degree of accuracy and confidentiality.
  • Physical Demands: Must be able to lift and carry 70 lbs. frequently, and pull and push up to 800 pounds. May be required to work overtime/additional hours, including weekends and holidays.


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