Scheduling Coordinator

1 week ago


Scarborough, Maine, United States Insight Imaging (NC) Full time
Scheduling Specialist Job Description

At Insight Imaging (NC), we are seeking a highly skilled Scheduling Specialist to join our team. As a Scheduling Specialist, you will play a critical role in providing exceptional patient care and ensuring seamless scheduling operations.

Key Responsibilities:
  • Scheduling: Answer phones, manage faxes, and schedule appointments in a timely and professional manner.
  • Patient Communication: Maintain positive interactions with patients, referring offices, and staff, ensuring accurate and complete information is obtained and recorded.
  • Insurance Verification: Pre-certify exams with insurance companies, verify insurance for same-day add-ons, and obtain authorization as required.
  • Administrative Tasks: Complete other tasks as assigned, including maintaining accurate databases and providing backup coverage for front office staff.
Requirements:
  • Education: High school diploma or equivalent.
  • Technical Skills: Microsoft Office Suite experience and proficiency with computer systems and typing.
  • Communication Skills: Ability to handle multi-level phone systems and communicate effectively with patients and staff.
Preferred Qualifications:
  • Customer Service Experience: 1-2 years of customer service experience.
  • Medical Terminology: Knowledge of medical terminology and previous clinical business office experience.
  • Bilingual: Bilingual skills are a plus.

We offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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