HVAC Operations Manager
7 days ago
Job Summary:
Sunup Inc is seeking a highly skilled HVAC Operations Manager to lead our service, installation, and maintenance teams. As a key member of our management team, you will be responsible for managing and developing our staff, ensuring effective production, and driving customer satisfaction.
Key Responsibilities:
- Manage and develop the service, installation, and maintenance staff, including hiring, terminating, and disciplining employees, scheduling, prioritizing, conducting meetings, evaluating performance, and directing work assignments.
- Handle company workload and schedules work to best utilize manpower and maximize profits.
- Resolve customer issues and complaints to ensure customer satisfaction and great customer service.
- Create and manage budgets to ensure efficient resource allocation.
- Ensure materials, equipment, and parts are ordered and dispensed for jobs to minimize downtime.
- Report and measure on departmental operations, including inventory, tools, and vehicles.
- Instruct crews on safety and proper use of materials and quality workmanship.
- Review payroll records to ensure technicians are paid properly.
- Conduct job site inspections to ensure compliance with company standards.
- Assist the Office Manager in selecting the right technicians for the job.
- Evaluate staff to determine training requirements and provide on-the-job training and support.
- Oversee facility and equipment maintenance to protect company assets.
Requirements:
- Proven experience in managing and developing teams in a fast-paced environment.
- Excellent leadership and communication skills.
- Ability to create and manage budgets.
- Strong problem-solving and analytical skills.
- Ability to work in a dynamic and ever-changing environment.
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