HVAC Operations Manager

7 days ago


Largo, Florida, United States Sunup Inc Full time

Job Summary:

Sunup Inc is seeking a highly skilled HVAC Operations Manager to lead our service, installation, and maintenance teams. As a key member of our management team, you will be responsible for managing and developing our staff, ensuring effective production, and driving customer satisfaction.

Key Responsibilities:

  • Manage and develop the service, installation, and maintenance staff, including hiring, terminating, and disciplining employees, scheduling, prioritizing, conducting meetings, evaluating performance, and directing work assignments.
  • Handle company workload and schedules work to best utilize manpower and maximize profits.
  • Resolve customer issues and complaints to ensure customer satisfaction and great customer service.
  • Create and manage budgets to ensure efficient resource allocation.
  • Ensure materials, equipment, and parts are ordered and dispensed for jobs to minimize downtime.
  • Report and measure on departmental operations, including inventory, tools, and vehicles.
  • Instruct crews on safety and proper use of materials and quality workmanship.
  • Review payroll records to ensure technicians are paid properly.
  • Conduct job site inspections to ensure compliance with company standards.
  • Assist the Office Manager in selecting the right technicians for the job.
  • Evaluate staff to determine training requirements and provide on-the-job training and support.
  • Oversee facility and equipment maintenance to protect company assets.

Requirements:

  • Proven experience in managing and developing teams in a service-oriented industry.
  • Strong leadership and communication skills.
  • Ability to create and manage budgets.
  • Excellent problem-solving and conflict resolution skills.
  • Knowledge of safety protocols and quality workmanship standards.


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