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Network Support Specialist

2 months ago


Raleigh, North Carolina, United States BCForward Full time
Job Description

BCforward is currently seeking a highly motivated Network Support Specialist for an opportunity in a dynamic environment.

Position Title: Network Support Specialist

Location: Raleigh, NC

Job Type: Full-time, Contract, On-site

Pay Range: $40-$52 per hour

Job Description:

Key Responsibilities:
  • Implement new releases of network components into the operational environment following well-defined processes.
  • Perform site surveys, assessments, and physical inventories.
  • Work with other analysts and specialists to resolve incidents and problems.
  • Perform installations of new equipment and infrastructure.
  • Ensure availability of proper equipment for site visits.
  • Work with vendors for assistance with equipment implementations.
  • Consult with clients and arrange site visits.
  • Maintain standard approved network configurations.
  • Hardware configuration – make changes as needed.
  • Continue to expand knowledge on services supported by the team.
Administrative Duties:
  • Data management, inventory control, and vehicle assignment responsibilities documentation.
  • Work with WAN inventory staff and Service Desk to update records regarding employees, hardware, and proper disposal of IT assets.
  • Maintain range of equipment inventory to support day-to-day operational field duties.
  • Perform physical inventories as needed.
  • Possess familiarity of NSWAN database and Remedy Asset database.
  • Maintain equipment storage locations and assigned state vehicles.
Benefits:

BCforward offers all eligible employees a comprehensive benefits package, including major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords: Routers, Firewalls, Switches, Gateways, Cabling, Infrastructure, VOIP, IOS configurations

About BCforward:

Founded in 1998, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN, with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.

BCforward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.